System Error After Update ! E102 10010C02 8B060007

Tony_681 · May 7, 2021

Hello,

My Xbox needed an update and the error E102 10010C02 8B060007 shows up.

I tried to follow the steps indicated here : https://support.xbox.com/en-US/help/hardware-network/console/system-update-solution/startup-error#step-2-restore-your-console-to-factory-defaults

I did not word... The only solution left is to paid 300 euros because Xbox Update broke my xbox... Are you serious ?

Do you know what kind of problem is it and how to solve it ?

The worst is that the updated showed up after I decided not to share my optional data... This is really bad microsoft...

Thank you...

:)

KAM7KAZ7

It started with an E105 error, I didn't write down the rest of the code. But it quickly changed to E102 10010C02 8B060007. And today when I tried the usb method (offline update) the error code changed to E101 00000503 8B060007.

proworxeng

Since the last preview build, when turning the console on it comes up with "something went wrong", error code, E102 10010c02 8b060007.

Unable to reset to default, unable to offline update, i have an expensive paper weight

XBF Meryem R

Hello @Tony_681, I hope everything is going well for you!

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe your console will need reset in order to refresh the system. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

Please click on the link below and follow those steps:

How to reset your Xbox console to factory defaults | Xbox Support

If this does not resolve your issue, you might need to create an order for your device her on thin link:

Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming

proworxeng

Hi there !

If you're seeing trouble with an update for your Xbox One console, our
Xbox One Update Troubleshooter can help run you through steps that can help.

If those steps haven't helped, as gds1972 mentioned, then you'll want to reach out to the Xbox Insider team directly via a post in the Xbox Insider forums.

Thanks for this, tried it all, nothing. Microsoft has said they would reply within 24hrs, and this is a known problem by them!

gds1972

Hi

As you in the in the insider program it may be worth posting this in the
Insider forums for help?

System Error After Update ! E102 10010C02 8B060007