Sync - Windows 10 devices

DarrenLewis · Apr 16, 2017

I don't have all day and to be honest, these forums are an absolute JOKE,

The windows 10 companion app on PC AND Win10 devices - phones, tablets. (NOT THE OLD SMARTGLASS APP) does not sync messages or allow to view any new message, tried re-install and all that 'Apple fix' garbage that the "Xbox Support" ((<RETARDS smh)) suggest!

I don't expect a reply or even want a reply. Just make sure that one of you pass it on to the correct department, obviously between unlocking diabetes pro and copy & pasting pointless 'fixes'

:)

spirosSD · Apr 16, 2017

Xbox 360 wireless receiver does not recognized by pc

Hi...My pc cant recognize the xbox 360 wireless receiver.The receiver does not
show in device manager under other devices or xbox peripherials.But my controller finds and sync with the receiver.My OS
is windows 10.The device was working fine less than a month ago.Thanks in advance.

HAZMAT RADIO · Apr 16, 2017

Xbox One S controller won't connect to Windows 10 Via Bluetooth & Just Shows Up As "input" On List

From what I recall when I had to re-sync my controller with Windows 10, it didn't work with the Everything Else option.

Right click on the Windows flag in the lower left on your PC and choose Settings

Click on Devices and click Add Bluetooth or other device

I believe this was the area where I couldn't get my controller to sync using the Controller option. I believe I had to use the Bluetooth option instead

Catherine Cus. · Apr 17, 2017

Hi,

The Microsoft account, the type of network connection, and availability of updates for the device and the Xbox app are several factors that we have to consider when troubleshooting issues with the Xbox app. For us to point you to the best approach of resolving
this issue, kindly answer the following questions:

Have you made any changes to your devices before encountering this issue?

Are you getting any error messages?

Are your devices connected to the same network?

Are your devices connected to a wired or a wireless network?

Are you using the same Microsoft account to sign in to your Windows 10 devices?

In the meantime, here are the troubleshooting solutions that you can perform on your Windows 10 PC:

Solution 1: Run apps troubleshooter

The Windows apps troubleshooter can help resolve issues regarding applications downloaded from the Windows Store. Click this

link to proceed.

Solution 2: Check for updates

Refer to the following links for the steps on how to check for updates for the Xbox app and the device:

Check for updates for apps and games from Windows Store

How to get software and driver updates for Windows 10

Solution 3: Reset the Xbox app

Click Start and click Settings.

Select System.

Select Apps & features.

Find the Xbox app and click Advanced options.

Click Reset.

Restart your device so that the changes can take effect.

Launch the Xbox app and check if the messages will show up.

Catherine Cus.

Hi,

The Microsoft account, the type of network connection, and availability of updates for the device and the Xbox app are several factors that we have to consider when troubleshooting issues with the Xbox app. For us to point you to the best approach of resolving
this issue, kindly answer the following questions:

Have you made any changes to your devices before encountering this issue?
Are you getting any error messages?
Are your devices connected to the same network?
Are your devices connected to a wired or a wireless network?
Are you using the same Microsoft account to sign in to your Windows 10 devices?

In the meantime, here are the troubleshooting solutions that you can perform on your Windows 10 PC:

Solution 1: Run apps troubleshooter

The Windows apps troubleshooter can help resolve issues regarding applications downloaded from the Windows Store. Click this

link to proceed.

Solution 2: Check for updates

Refer to the following links for the steps on how to check for updates for the Xbox app and the device:

Solution 3: Reset the Xbox app

Click Start and click Settings.
Select System.
Select Apps & features.
Find the Xbox app and click Advanced options.
Click Reset.
Restart your device so that the changes can take effect.
Launch the Xbox app and check if the messages will show up.

R4VER

Alternatively use a usb cable to sync your controller first to the windows 10 device

Zdubleu

Here is a link that explains this for you.

XBF Leo G

Hello BeardyMcBeardFace,

Thank you for posting on the Xbox forums. We understand that you are interested in learning if the Xbox App uses the Xbox cloud. If you’re on a Windows 10 device, your

cloud saves will automatically start uploading once you’re signed in and connected to Xbox Live. Game save sync is usually fast, but allow a couple of minutes before you try playing on another device. The article that we provided refers to playing games
offline on Windows 10, but there is a section of the article that talks about using the cloud on a Windows 10 device. We hope this helps!

PalmettoBling

Can you see if there is any update for the game available in the Windows 10 store? If the game version is not in sync with the latest, it might be causing issues with the sync from the cloud.

And are you syncing a save from a console version, or a different PC, or is this an issue with uploading your local save to the cloud? Curious if we're troubleshooting actually transferring saves to different devices, or a general sync issue.

Sync - Windows 10 devices