Sync button

Hi Kinguah,

Thanks for reaching out to us on the forums. We understand you are having hardware issues with the console. You can go to

device support. Here you can register the device, check warranty status, and set up a repair.

Thanks,

Brad

yea it there if u got slim xbox, it next to usbs plugs. it look like glass black..like the one on ur t.v for the remote . press it and it should work

Hi there,

Regrettably, if the button is broken, there is not much you can do. Microsoft
may be able to help with it, but it all depends on your remaining warranty.
More info, here.

Hope this helps,

L

Hello, Mtt. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

Could you try the following procedure to see if you're able to sync your controller with the Xbox?

Step 1. Go to the Xbox Settings and head to the Accessibility tab.
Step 2. Highlight the “Control” option on the right and select it.
Step 3. Highlight the last option, the one that says “Connect a control” and select it.
Step 4. Select the type of device you want to connect, in this case, an Xbox controller.

After that, you should be able to see a screen that indicates you to press the sync button on your controller.

Please let me know if you were able or not to pair the controller in that way.

Regards,

Arturo.

Sync the Controller:
To sync a wireless controller with your Xbox, follow these steps:

Press the Xbox button on the controller to turn it on.
Press and hold the small sync button on the front of the Xbox Series X console (located near the USB port).
While holding the sync button on the console, press and hold the sync button on the controller (located on the top near the Xbox button).
Release both sync buttons when the controller's Xbox button starts flashing. The controller should now be synced with the console.