Switching from child to adult account

Discus and support Switching from child to adult account in XBoX Accessibility to solve the problem; My friend purchased minecraft java edition today. it is not letting him use the multiplayer features. after some investigating, I found that his... Discussion in 'XBoX Accessibility' started by Braydon Seguin, Apr 9, 2025.

  1. Switching from child to adult account


    My friend purchased minecraft java edition today. it is not letting him use the multiplayer features. after some investigating, I found that his younger brother used my friend's email address to create his account (dob 2010). we've taken the first step with changing the dob to the correct age (dob 2005), however online play is still not available. I've found the toggle but it is greyed out. from another post, ive read that the system remembers the original dob so it will not let him toggle online play on. will this fix automatically soon or is there extra steps that must be taken? I would hate to tell him that he wasted 30$ because of an existing microsoft account he was not aware of.

    :)
     
    Braydon Seguin, Apr 9, 2025
    #1
  2. Alvaro A- Win User

    Account switching from child to adult

    Hi Oliver,

    Thank you for posting in Microsoft Xbox Community. I understand that you want to change your child account to an adult account.

    If you are an adult but have the wrong birth date on the account, you need to change the account information as if you were a child.

    Sign in to your Microsoft account, as if you were a child

    https://go.microsoft.com/fwlink/?linkid=2253028

    Select Learn more about parent/guardian consent at the bottom of the information prompt.

    On the next screen, click Update account information .

    If prompted, enter your name and click Update .

    Next, you will see the screen to update your date of birth.

    Regards,

    Alvaro
  3. Mario.H.P. Win User

    Switching from child to adult account

    Hello, Braydon! My name is Mario and I welcome you to the Microsoft Xbox Community!

    I can understand your concern and please don't worry I am here to help you.

    Just to clarify, is your friend's account linked to a family account that is managed by a third adult?

    Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge. Unfortunately, I am unable to access your internal account information.
  4. Gamingboy177 (Sam) Win User

    Account problem

    How long ago did the Child account switch to an Adult account?
  5. XBF Nestor S Win User

    Switch Adult Account to Child

    Hey Gal thanks for taking the time to bring this issue to us!

    Unfortunately if the account is set up as an adult there isn't a setting to change to revert it to a minor account, we understand how frustrating this can be and the best bet would be to set up a

    passkey
    (to prevent purchases). This would be the best bet to prevent any unwanted purchases but that's about it. Give it a shot and let us know if we can further assist in this or any other issues or concerns!
  6. XBF Nestor S Win User

    Switch Adult Account to Child

    Hey Gal thanks for keeping in touch!

    Unfortunately as previously stated, it isn't possible, the best bet would then be to make a new

    Microsoft Account
    for him. Hope this helps!
Thema:

Switching from child to adult account

Loading...
  1. Switching from child to adult account - Similar Threads - Switching child adult

  2. Adding to a 2nd or switching child to family accounts

    in XBoX Accessibility
    Adding to a 2nd or switching child to family accounts: My son is currently in my family account which he uses on his Xbox. We have the game pass ultimate. The Xbox is now going to his dads house so can we add my sons profile to another family account...
  3. Minecraft Child Account Permissions not Working on Switch

    in XBoX Accessibility
    Minecraft Child Account Permissions not Working on Switch: My son has a Microsoft child account which he uses for Minecraft on Switch. I have set the family permissions correctly and he has previously been able to play the game with us. Recently, when...
  4. How can I switch my child account to an adult one?

    in XBoX Accessibility
    How can I switch my child account to an adult one?: I want to prepare for when I leave home in a few years, and want to get some games on my family's xbox one. The problem is, even if I buy the game it is still under my parent's account and so I...
  5. Account switching from child to adult

    in XBoX on Windows
    Account switching from child to adult: One day I logged on my xbox and the points I've been saving for the last 2 and a bit years reset and I've looked it up and it could be due to me having a child account, so I went on my grannys...
  6. Why did my account switch from an adult account to a child account. It’s been an adult...

    in XBoX Accessibility
    Why did my account switch from an adult account to a child account. It’s been an adult...: So for context my Xbox has been having issues or something for the last month or so. At first I wouldn’t receive notifications about party invites or game invites. And just recently for no reason...
  7. How do I switch my account from a child account to an adult account?

    in XBoX Accessibility
    How do I switch my account from a child account to an adult account?: How do I switch my account from a child account to an adult account? My account was created years ago and I am now 22. I just noticed this is an issue because I was trying to stream but was unable...
  8. My child is now an adult and their account didnt switch to an adult one.

    in XBoX Accessibility
    My child is now an adult and their account didnt switch to an adult one.: So my child made an xbox account. They are now an adult and cannot purchase anything digitally, cannot play crossplay or anything. I try to grant permissions but it fails. In the family settings...
  9. Switch Adult Account to Child

    in XBoX Accessibility
    Switch Adult Account to Child: We accidentally allowed child to set up an adult account. Is there any way to provide some verification to get this switched to a child account? I'm so sick of trying to find a way around this....
  10. Need to switch child account to adult account

    in XBoX on Consoles
    Need to switch child account to adult account: Hi everyone! When I purchased an Xbox One I accidently put the Live subscription on my child's account. Now I am not able to get some of the free games that are offered every month. I don't think...