Switch child from one family group to another

Hi Adrian, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

You need to remove consent first.

Please, sign in here:

https://account.microsoft.com/,

On your child's name > click on the three dots on its upper right > Manage Consent.

On the next page, remove consent.

After that, you can remove the child member.

Hi

If your account was before a Child account as a part of a Family Group, You'll have to add yourself again into a Family as a Child account. You must use another account as Parent, then after you add your account as Child, you make the privacy changes in
your account through the Parent account. Afterwards; you can remove your account from the Family.

If you don't have another account to make it as Parent, you must create a new one.

The Parent account is Organizer , the Child account is a
Member

Add a member to Family Group

Remove a member from a Family Group

Change Privacy Setting on Child account

You should always have own account for everyone. Unfortunately progress/saves cannot be transferred from one account to another.

Regarding a question that can you make an adult account part of your family group as a child? Yes you can. You just need to add the email address as a child to your family and from that account accept that invite.

Hi HartwigHolzapfel,

Welcome to Xbox Community Forums. I appreciate for sharing your concern with us and we hope that you are doing well today.

I can see that you are having difficulties in adding or transferring your child account to another new Family account. Let me see how I can assist you with this concern.

As per description you tried already some basic fixes, but your concern was not addressed yet. Please try to follow the steps on the links below.

First remove the account: Remove yourself or a family member from your family group on Xbox | Xbox Support

Second add the account: Add people to your family group - Microsoft Support

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your feedback.

Kind regards,



Xbox Forum Moderator

Microsoft Community

Hi HartwigHolzapfel,

We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)





Thank you for your understanding.

Kind regards,



Xbox Forum Moderator

Microsoft Community