Suspicious Activity and unauthorize purchase

Hello, 👋

Sorry this is happening to you, I know this sort of thing can be frustrating and stressful to deal with but there are some options you have available to hopefully stop these unauthorized purchases and a few different ways you can strengthen the security of your account so further damages to you financially can be mitigated.

• First Sign into your Microsoft account.
  
• Next look for the drop-down menu and find the “security” tab
  
• Next I’d recommend changing your password. I like using a password manager application to keep my passwords safe and convenient for password filling for all my passwords. Also I believe every password manager app these days now have a neat feature called password generator which will generate very strong passwords and then the app will remember the password created and save it with whatever site or service you register with.
  
• I can’t stress this next one more for it is one of the most secure security features more people should be utilizing, it’s called 2FA or 2 Factor Authentication. You’re going to want to make sure you have 2 Factor Authentication turned on.
  
• Once you’ve strengthened your accounts security you should go and review your accounts purchase history, make note of all the purchases you’re concerned with.
  
• Next review your log in history and see if any suspicious log in attempts.
  

Lastly, if you do have purchases unauthorized, with suspicious account log in activity, you will want to get ahold of a Microsoft support agent as soon as you can which can be found within the “support” tab listed within the drop down menu in within your Microsoft account page.

I hope you find this helpful and your issues are resolved in a smooth timely fashion.

Any more questions or trouble with anything I’ve mentioned above, please don’t hesitate to let me know and I’ll try to respond as soon as I can so we can clear the air for you. 👋

Check your points activity at
https://billing.microsoft.com if you see suspicious activity you'll need to call support to start and unauthorized access investigation.

Go to https://billing.microsoft.com and click Microsoft Points to see your point activity. If you notice anything suspicious call support and have them do an unauthorized access investigation.

Go to https://billing.microsoft.com and click Micrososft Points to see your point activity. If you notice anything suspicious you'll need to call support and have them do an unauthorized access
investigation.

Purchasing codes from unauthorized third party sellers is a violation of TOS for a reason

If a site sells primarily gift cards or theyre suspiciously cheap, it's a good sign it's not authorized.