Suspicious activity and refusal to allow me to shop

Hi Seagull1980,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today, and we hope that all is well.

Please accept my apologies if you are having difficulty purchasing an Xbox console. Please note that here in the community we do not have access to your account to identify what is going on. As you have already contacted our chat team, if you need further clarification or assistance in regards to your account, it would be much better if you contacted our live support team.

The third-party company that sold you the vouchers will also play a role in this one, so check with them to see if there is anything that they can do about the issue.

How request a callback:

1. Please use this link: Contact us | Xbox Support
   
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
   
3. If not, please select the country/region it is showing and select the correct one among the list.
   
4. Make sure to use to check the available contact times of the support.
   
5. Select the "Contact Us" button
   
6. Select the drop-down menu options that will match your concern.
   
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
   
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
   
10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
    

Everything is suspicious! I'm big on conspiracy theories. Take, for instance, a thread on cheating, hacking, and boosting, with recent activity blocked...makes me suspicious. Lol. ;-)

>

Peace, J.R.

I understand, and could you tell me how long it takes to detect suspicious activity?

Right on floor boss i like your style there are alot of annoyed and no longer wanting to play xbox

A good friend came down this last weekend taking turns on ps4 all night did not port anything everthing is ported for xbox one we have been xbox supporters for years he was shock by the how much better advance warfare was on ps4 solid ping all night supply
drops he was surprised how we worked for year on xbox and never go t the good gun he paid over 60 supply drops for insanity and just barely got it

Within few hours on ps4 we got all new special guns ive yet to get on xbox one

Here you go ms

I asked him if he wanted to play xbox he said f that

Just told me yesterday he might trade xbox for ps4 for new black ops 3 ps4 system

May not be a big deal but weve been with xbox since the first one launched i still have original first x360

Loyal consumers willing trade and pay more for same gen systems

Microsoft

You should look at your reveiws compared to ps4

Thanks Lobby boss

No ones been sold out,not sure where you get that from.Nothing wrong with xbox live.If you are suffering from connection issues or lag then the problem is at your end.

There are just as many exploiters etc on PSN .

If you think it's better then you are in for a surprise.