Suspension

Discus and support Suspension in XBoX on Consoles to solve the problem; hello, a technician Microsoft informed me that my account was suspended from communication untill 29/12/2017 whereas when i was suspended ( 15/09/17-... Discussion in 'XBoX on Consoles' started by LFO RusSkof, Oct 22, 2017.

  1. LFO RusSkof
    LFO RusSkof Guest

    Suspension


    hello, a technician Microsoft informed me that my account was suspended from communication untill 29/12/2017 whereas when i was suspended ( 15/09/17- 20/09/17) indicated that the sanction was lasting 14 days, i do not understand this succession of sanction,
    more on the site enforcement there si no mention of duration of active sanction.

    Please can you help me

    :)
     
    LFO RusSkof, Oct 22, 2017
    #1
  2. Kirsty
    Kirsty Guest
    Meaningless Suspension

    Meh, 99.9% of the time suspensions are given because you HAVE done something wrong. I've rarely seen the enforcement team get it wrong.
     
    Kirsty, Oct 22, 2017
    #2
  3. LeonAsylum82
    LeonAsylum82 Guest
    suspensions

    i just got in my storefront on forza 4 & everything says under review can anyone help
     
    LeonAsylum82, Oct 22, 2017
    #3
  4. Daft Badger
    Daft Badger Guest

    Suspension

    No one here can give you any more info as the enforcement team do not use the forums.

    Sounds like during the course of their investigation the enforcement team found other offences you had committed & your suspension was extended to a 100 day suspension.

    These don't show on the enforcement site & can not be appealed.

    Be aware that if you are thinking of using a secondary account to avoid this suspension then you risk a console privilege suspension as that is also against the code of conduct.
     
    Daft Badger, Oct 23, 2017
    #4
  5. Ricardo Lechuga Win User

    Suspension But No Suspension?!?

    Hi CorruptedPulse1! My name is Ricardo an independent advisor ready to help you with this situation!

    If you haven't received an email notification for the enforcement action you need to do this

    Please perform a power cycle reset, follow these steps:

    Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    Remove the account from the console

    Restart your Xbox One console. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center. Select Restart console and then select Restart. (If the console appears to be frozen, press and hold the Xbox button  on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

    After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    If you are using a router, plug in the router and wait for all the lights to return to their normal state.

    Download the account again to the console
  6. ngocphi Win User

    Invisible suspension ?

    are you sure it says code of conduct suspension or an update your payment method suspension completely different things

    Payment method suspensions won't show on enforcement site

    Enforcement suspensions could also be an console suspensions which means you need to check every account on the console to see if which one of those incured the suspension via the enforcement site

    Should be noted extension suspensions that were added during a previous suspension will not show up and youd have to call support to see if there is one
  7. Daft Badger Win User

    Suspension On Top Of Suspension

    Because you are the one that is suspensded from comms,not your friends.

    Anyway,the enforcement team don't use the forums.

    For info on any enforcement action you have you can go to the enforcement site
    here where you can also file for a case review if eligible.

    Your 2nd suspension would be for a separate offence that happened before you were issued your first suspension.
  8. ngocphi Win User

    Suspension On Top Of Suspension

    You only serve one suspension at a time however if they find something else that violates the terms of a use while are investigating the previous report that's when as daft mentioned when they add another which queues after the previous one finishes

    Best bet be human and you can join the rest of 99.9% of live and be suspension free
  9. Smwutches Win User

    Suspension and permanent suspension

    Yes, you only get one chance for a case review. If the enforcement team upholds their decision, there is nothing else that can be done.

    There have been cases where the enforcement team have overturned bans, but they're only overturned if the enforcement team determines they made a mistake when issuing the suspension/ban.
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Suspension

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