Suspension

Discus and support Suspension in XBoX on Consoles to solve the problem; my younger cousin has been playing on my Xbox One console and sent an inappropriate message to another user. I immediately removed him from the console... Discussion in 'XBoX on Consoles' started by BennCoxx, Oct 21, 2017.

  1. BennCoxx
    BennCoxx Guest

    Suspension


    my younger cousin has been playing on my Xbox One console and sent an inappropriate message to another user. I immediately removed him from the console once I had found that he did this, however assumingly the other player reported the message (which is
    expected of course). However, as suggested, this message was not sent by me (the user of the account) however I have had enforcement taken against me. I would like to speak to an advisor to sort this issue out and issue an apology to the other user as I would
    like to continue playing as usual.

    :)
     
    BennCoxx, Oct 21, 2017
    #1
  2. Kirsty
    Kirsty Guest
    Meaningless Suspension

    Meh, 99.9% of the time suspensions are given because you HAVE done something wrong. I've rarely seen the enforcement team get it wrong.
     
    Kirsty, Oct 21, 2017
    #2
  3. LeonAsylum82
    LeonAsylum82 Guest
    suspensions

    i just got in my storefront on forza 4 & everything says under review can anyone help
     
    LeonAsylum82, Oct 21, 2017
    #3
  4. KindGryphon
    KindGryphon Guest

    Suspension

    I does not matter if it was not you. What matters is if the code of conduct was violated on the account. You are resposible for any and all activity on your console or account.

    That being said no one on the forums or support can help with bans/suspensions. Only the enforcement team deals with them. The only way to reach the enforcement team is to file for a case review if you are eligible for one.
     
    KindGryphon, Oct 21, 2017
    #4
  5. Ricardo Lechuga Win User

    Suspension But No Suspension?!?

    Hi CorruptedPulse1! My name is Ricardo an independent advisor ready to help you with this situation!

    If you haven't received an email notification for the enforcement action you need to do this

    Please perform a power cycle reset, follow these steps:

    Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    Remove the account from the console

    Restart your Xbox One console. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center. Select Restart console and then select Restart. (If the console appears to be frozen, press and hold the Xbox button  on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

    After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    If you are using a router, plug in the router and wait for all the lights to return to their normal state.

    Download the account again to the console
  6. ngocphi Win User

    Invisible suspension ?

    are you sure it says code of conduct suspension or an update your payment method suspension completely different things

    Payment method suspensions won't show on enforcement site

    Enforcement suspensions could also be an console suspensions which means you need to check every account on the console to see if which one of those incured the suspension via the enforcement site

    Should be noted extension suspensions that were added during a previous suspension will not show up and youd have to call support to see if there is one
  7. Daft Badger Win User

    Suspension On Top Of Suspension

    Because you are the one that is suspensded from comms,not your friends.

    Anyway,the enforcement team don't use the forums.

    For info on any enforcement action you have you can go to the enforcement site
    here where you can also file for a case review if eligible.

    Your 2nd suspension would be for a separate offence that happened before you were issued your first suspension.
  8. ngocphi Win User

    Suspension On Top Of Suspension

    You only serve one suspension at a time however if they find something else that violates the terms of a use while are investigating the previous report that's when as daft mentioned when they add another which queues after the previous one finishes

    Best bet be human and you can join the rest of 99.9% of live and be suspension free
  9. Smwutches Win User

    Suspension and permanent suspension

    Yes, you only get one chance for a case review. If the enforcement team upholds their decision, there is nothing else that can be done.

    There have been cases where the enforcement team have overturned bans, but they're only overturned if the enforcement team determines they made a mistake when issuing the suspension/ban.
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Suspension

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