Suspension unclear

Discus and support Suspension unclear in XBoX Accessibility to solve the problem; I have recently been suspended but there is a few questions I have that isn’t really clear. On my Xbox when I try to sign into the suspended account it... Discussion in 'XBoX Accessibility' started by Kellanator193, Dec 31, 2021.

  1. Kellanator193
    Kellanator193 Guest

    Suspension unclear


    I have recently been suspended but there is a few questions I have that isn’t really clear. On my Xbox when I try to sign into the suspended account it says it has been permanently suspend even though it was my first offense but when I came to the enforcement website it said I actually got a 2 week ban, so I’m not sure if I have been perma banned or if it’s just a 2 week ban.

    :)
     
    Kellanator193, Dec 31, 2021
    #1
  2. Francia J. Win User

    Suspension unclear

    Hi Kellanator193, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Just a friendly reminder though that we don't have information in regards to the enforcement action that you received for your own security and privacy but I am here to lead the way on where you can get more information regarding the enforcement action that you received.

    You can simply sign in to https://enforcement.xbox.com to get more details and to file a case review if eligible.
  3. MooMooZeeZee Win User

    Suspension is still quite unclear

    The same exact thing happened to me, it said it would be 14 days on the enforcement site, but on my console it said perma-ban.

    That was in October of last year...
  4. Kellanator193 Win User

    Suspension is still quite unclear

    What a relief thank you I only have 3 days left, glad you got your account back.

    -TonalTomb82
  5. Kellanator193 Win User

    Suspension is still quite unclear

    I haven't had a console ban, i can i still play and use it on other accounts, and this was the first ban i know of. The problem i have is that i don't know when i will be un-suspended as my console says its permanent but the enforcement says 2 weeks and this whole situation has been stressful and really all i can do is hope.

    -TonalTomb82
  6. MorganDeane Win User

    Suspension is still quite unclear

    Hey I just had this same exact issue. It is not permanent. I just got unsuspended today! Seems that all you have to do is wait out the duration.
Thema:

Suspension unclear

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