suspension Son got comms ban for 7 days

HecticCanine474 · Aug 5, 2018

Hi

Yesterday my son was playing with his two friends from school on Minecraft. One blew up ones house and so my son blew up his house. They were having the normal day to day mini argument about it. I then get an email on his phone saying his comms has been
suspended for 7 days. I've spoken to my sons friends and there parents (my friends) and neither of them have reported him.

Why has he been suspended if neither of them reported him?

My son is only 11 and I've tried to do a case review but keep failing the code of conduct questions.

The wording on them can make it tricky to answer the questions!. I failed 3 yesterday and just failed 3 again today. Is there anyway I can just send an email? I'm the parent. Advice please.

:)

Daft Badger · Aug 5, 2018

Bans

Communication suspensions are temporary,24h hour,7 day or 14 days usually.

Never heard of anyone getting a permanent comms ban.They'll ban your account outright if you have to many comms suspensions.

As Genesis said though,account bans or suspensions are account linked so if you have a 2 weeks comms suspension that would be in place on al platforms.

CLaP DesTroYer · Aug 5, 2018

How?

I got comm bans few days ago but 2 days after i got other bans saying that i have abused other people and stuff,but how is this possible since i still had comm bans? 1st u give me comm bans so i cant communicate with other people for 2 weeks and then u
give me account bans so i cant even go to xbox live with my acc and this is also 2 weeks long but ends 2 days after the comm bans (Sry for bad english)

Smwutches · Aug 5, 2018

Submitting a case review is the only way to contact the enforcement team. You'll have to try it again.

His friends may not have reported him, but if he plays with anyone else over Live they could have reported him for something else.

FAKIR101 · Nov 5, 2018

You will need to discuss this matter with rhe xbox enfocement team, thwy can be reached at enforcement.xbox.com. Unfortunatley we on the forums are not privie to you personal account information you will need to rea h out there

Smwutches

Submitting a case review is the only way to contact the enforcement team. You'll have to try it again.

His friends may not have reported him, but if he plays with anyone else over Live they could have reported him for something else.

FAKIR101

You will need to discuss this matter with rhe xbox enfocement team, thwy can be reached at enforcement.xbox.com. Unfortunatley we on the forums are not privie to you personal account information you will need to rea h out there

Daft Badger

Communication suspensions are temporary,24h hour,7 day or 14 days usually.

Never heard of anyone getting a permanent comms ban.They'll ban your account outright if you have to many comms suspensions.

As Genesis said though,account bans or suspensions are account linked so if you have a 2 weeks comms suspension that would be in place on al platforms.

2 Time EsportRacing

Unlike others that got a permanent ban without anything listed on the enforcement page when you log into you XBL account, mine did show a 3 day suspension.

That suspension shows completed/served and is greyed out like my previous comm bans. Unlike some others, I know why I was suspended/comm banned... I said some things that I shouldn't have under their rules.

Regardless, my 3 day ban was over as of 7:25 pacific/9:25 central on 1/14. It's now the 17th and my Xbox is still telling me I am permanently banned.

R.I.P.

englishbulldog802

I had a question about comms suspensions. I know it goes 1 day comms suspension, 7 day, 14 day. What happens after 14 days? Do they start to give you temporary service suspensions or do they go straight to a permaban after that?

suspension Son got comms ban for 7 days