Suspensión de cuenta de Microsoft rewards[Translation-Microsoft rewards account suspension]

Hello Plexi,

Thanks for reaching out to the forums. We are sorry for the issue with the rewards suspension. Unfortunately, we here on the forums are unable to assist with this. You will need to submit a

rewards request form. As there isn't anything more we can do I will be locking this thread.

Thanks,

Brad

Hello all,





As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.





Thanks,

Brad

Web translation:

Account suspension in Microsoft rewards

The truth is that one day when I opened the application in the xbox one I said that I could not access the rewards panel, then I went to my account from the browser and when entering the Rewards section I said that I had a suspension of the program
, recently my friends had collected points in my account so I could exchange them for any of the prizes they offer, however I do not think that is the reason for my suspension since we had done it several times and we had formed a Microsoft family
to be able to share the points that we won, but finally I just wanted to know if there is any way to return to the Rewards program or the suspension is final

Response:

Hi there,

if there is no mention of an End Date for the suspension then my assumption would be that the suspension is final.

Web translation:

Account suspension in Microsoft rewards

The truth is that one day when I opened the application in the xbox one I said that I could not access the rewards panel, then I went to my account from the browser and when entering the Rewards section I said that I had a suspension of the program
, recently my friends had collected points in my account so I could exchange them for any of the prizes they offer, however I do not think that is the reason for my suspension since we had done it several times and we had formed a Microsoft family
to be able to share the points that we won, but finally I just wanted to know if there is any way to return to the Rewards program or the suspension is final

Response:

Hi there,

if there is no mention of an End Date for the suspension then my assumption would be that the suspension is final.

Web translation:

Account suspension in Microsoft rewards

The truth is that one day when I opened the application in the xbox one I said that I could not access the rewards panel, then I went to my account from the browser and when entering the Rewards section I said that I had a suspension of the program
, recently my friends had collected points in my account so I could exchange them for any of the prizes they offer, however I do not think that is the reason for my suspension since we had done it several times and we had formed a Microsoft family
to be able to share the points that we won, but finally I just wanted to know if there is any way to return to the Rewards program or the suspension is final

Response:

Hi there,

if there is no mention of an End Date for the suspension then my assumption would be that the suspension is final.