Suscripción vencida Game Pass Ultimate -[Translation - Expired Game Pass Ultimate subscription]

PelayoLabrador · May 4, 2020

He utilizado la oferta de un mes por 1€ del Game Pass Ultimate de xbox one para hacer mas amena la cuarentena y probarlo. El tema es que se me olvido desactivar la renovación automática y al final no lo he usado mas de dos veces.

Por suerte (o por desgracia) la tarjeta con la que lo pague no tiene dinero y entonces no se ha podido hacer el pago.

¿Hay alguna forma de cancelar ese pago ya que no lo voy a usar y no quiero que se cobre?

He intentado quitar la renovación automática y el método de pago pero no me deja ya que hay una operación pendiente.

-[Translation - I have used the one-month offer for € 1 of the Xbox One Game Pass Ultimate to make the quarantine more enjoyable and try it.
The issue is that I forgot to disable automatic renewal and in the end I have not used it more than twice.

Luckily (or unfortunately) the card with which you pay it has no money and then the payment could not be made.

Is there a way to cancel that payment since I'm not going to use it and I don't want it to be charged?

I have tried to remove the automatic renewal and the payment method but it does not let me as there is a pending operation.]

:)

JamesSawyer5

My wife bought me the all digital Xbox and the Xbox live gold. When it was almost up i did the 3 months for 1.00 i never got the 3 month what can do to get it back.
ps. I did have the ultimate until the gold expired please help.
thank you. james

KevGuerrero

Entonces tengo que renovar con el monto que se solicita para poder cancelar?

-[Translation - So do I have to renew with the requested amount in order to cancel?
]

XBF Leo G

Hello KevGuerrero,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
KevGuerrero!

XBF Leo G

Hello PelayoLabrador,

Thanks for posting on the Xbox forums. We understand that you have a past-due subscription, and you are interested in learning how to cancel it. We have a support article that explains much more about

past-due subscriptions and how to fix the issue. We hope this information helps
PelayoLabrador!

Tenjoseslash

La forma más fácil es que le metas el dinero que tienes que pagar a la tarjeta por que de lo contrario tienes que llamar al servicio de cliente y ese tipo de temas es muy complicado, a la final te van a decir que no lo puedes cancelar por que asi son las
politicas.

Suscripción vencida Game Pass Ultimate -[Translation - Expired Game Pass Ultimate subscription]