Support

Discus and support Support in XBoX Games and Apps to solve the problem; Adicionei R$50,00 na minha conta microsoft a qual já possuía uma quantia de R$17,25. Possuo saldo suficiente pra renovar 1 mês de live que está no... Discussion in 'XBoX Games and Apps' started by Felipe BRJ, Dec 16, 2018.

  1. Felipe BRJ
    Felipe BRJ Guest

    Support


    Adicionei R$50,00 na minha conta microsoft a qual já possuía uma quantia de R$17,25.

    Possuo saldo suficiente pra renovar 1 mês de live que está no valor de R$29,00, mas quando tento efetuar a compra me solicita um cartão de crédito. Eu não possuo cartão de crédito e exatamente por esse motivo
    fiz a recarga desse valor com o único objetivo de efetuar a compra.

    [Translation - I added $50.00 in my Microsoft account which already had an amount of R $17,25.

    I have enough balance to renew 1 month of live that is worth $29,00, but when I try to make the purchase asks me a credit card. I do not have a credit card and exactly because of this motivation to recharge this value with the sole purpose of making
    the purchase.]

    :)
     
    Felipe BRJ, Dec 16, 2018
    #1
  2. DavidZoellner Win User

    Xbox Support Support?

    It's not about any of the Xbox's it's about the global Microsoft Game Usage Rules seen here:

    www.xbox.com/.../rules
  3. onyxishere Win User

    Xbox Support Support?

    It depends on which console you're asking about. The forums for 360 Support and Xbox One support both have sub categories that you could select.

    What seems to be the problem though?
  4. bowski477 Win User

    support..

    If you could describe the issue you are having we could try to assist you or if you wish to speak with official support you would need to go to support.xbox.com/contact-us
  5. CrazY1985 Win User

    Support

    Try this number: 0800 181 2968

    That is the German support number.
  6. XBLRewards8 Win User

    support

    Hello Dan Tekka Dan,

    We see that you are now being recognized as Gold, and received your April payback at the Gold status. Apologies for any inconvenience caused by this delay.
Thema:

Support

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