SUPPORT REQUIRED for Minecraft promotion to upgrade from Disc to Digital version with ...

Discus and support SUPPORT REQUIRED for Minecraft promotion to upgrade from Disc to Digital version with ... in XBoX Sales and Promo to solve the problem; We purchased the Disc version of Minecraft XBox One Edition, played much more than 5 hours and also bought the nature skin pack but have not received a... Discussion in 'XBoX Sales and Promo' started by SummeryMitten51, Jan 8, 2018.

  1. SummeryMitten51
    SummeryMitten51 Guest

    SUPPORT REQUIRED for Minecraft promotion to upgrade from Disc to Digital version with ...


    We purchased the Disc version of Minecraft XBox One Edition, played much more than 5 hours and also bought the nature skin pack but have not received a free upgrade to 'Mincraft' digital edition as is promised on the Minecraft Store. You will see the link
    and screen grab below. The promotion text is highlighted in light blue and as you will see the offer is open until Jan 30th 2018. I spoke to XBOX support who said that you will assess this and send me a code if i post a message on this forum. Thank you.

    Buy Minecraft - Microsoft Store en-GB

    SUPPORT REQUIRED for Minecraft promotion to upgrade from Disc to Digital version with ... [​IMG]

    SUPPORT REQUIRED for Minecraft promotion to upgrade from Disc to Digital version with ... [​IMG]

    :)
     
    SummeryMitten51, Jan 8, 2018
    #1
  2. Echo4Ent
    Echo4Ent Guest
    Minecraft Upgrade

    The Minecraft upgrade for the Xbox One edition has expired, text from Minecraft “Better Together” update | Xbox & Windows Games

    "If you own the disc version of Minecraft: Xbox One Edition and you have played for at least 5 hours or purchased an item between
    September 2016 and September 2017, you will also receive a digital copy of Minecraft under Ready to install.
    This offer is valid until January 31, 2018, after which time you will need to purchase a digital version of Minecraft."

    It appears that you will need to purchase the new version, as the upgrade offer has ended.
     
    Echo4Ent, Jan 8, 2018
    #2
  3. T.Mehoves
    T.Mehoves Guest
    Minecraft Xbox One Edition: Not offering $4.99 deal

    Not true...

    *To qualify for the $4.99 USD upgrade offer, players must own the retail disc or digital version of Minecraft: Xbox 360 Edition and connect to Xbox Live with their account. For more information, visit xbox.com/en-US/games/minecraft-xbox-one-edition

    I have also exported a save to the Xbox One from the 360 as stated in their video, but it didn't flag me either.
     
    T.Mehoves, Jan 8, 2018
    #3
  4. Mister Beep
    Mister Beep Guest

    SUPPORT REQUIRED for Minecraft promotion to upgrade from Disc to Digital version with ...

    Hey there,

    We are not providing codes for the digital version of Minecraft over the forums I'm afraid. Apologies for any confusion this may have caused. For owners of the Disc version of Minecraft, the best steps to take are to continue playing Minecraft off of the
    disc, and check the store periodically as this can take time to pop-up. Additionally, try downloading from your Xbox One console to see if any different results appear.

    Feel free to keep us posted!
     
    Mister Beep, Jan 9, 2018
    #4
  5. Mister Beep Win User

    SUPPORT REQUIRED for Minecraft promotion to upgrade from Disc to Digital version with BetterTogether

    Hey there,

    We are not providing codes for the digital version of Minecraft over the forums I'm afraid. Apologies for any confusion this may have caused. For owners of the Disc version of Minecraft, the best steps to take are to continue playing Minecraft off of the
    disc, and check the store periodically as this can take time to pop-up. Additionally, try downloading from your Xbox One console to see if any different results appear.

    Feel free to keep us posted!
  6. XBF Diego M Win User

    Minecraft physical can't play with Minecraft digital? (Xbox One)

    Hi Soldier Zero B,

    Thank you for coming to the forums, I'd be happy to answer that.

    Minecraft had an upgrade to the console version of the game called the Better Together update that linked all platforms together a while back. All digital versions had this update free and all current digital versions has this current upgrade. Disc copies
    of Minecraft Xbox One edition had until January 30, 2018 to meet some requirements to get the upgrade for free. If you did not meet the requirements by this deadline, you would have to pay for the digital version of this game.

    More information can be found from these sources:


    I hope that helps.
  7. KindGryphon Win User

    I got the call of duty vault upgrade and it hasn't gave me any of the things

    I have the call of duty mw3 as a disc
    You will just need to request a refund on the vault upgrade then.

    As stated by ngocphi it says in the description that the digital version of the base game is required.

    It wont work if you are gamesharing or have the disc version.
  8. Echo4Ent Win User

    Minecraft Upgrade

    The Minecraft upgrade for the Xbox One edition has expired, text from https://support.xbox.com/en-US/games/game-titles/minecraft-better-together-update

    "If you own the disc version of Minecraft: Xbox One Edition and you have played for at least 5 hours or purchased an item between
    September 2016 and September 2017, you will also receive a digital copy of Minecraft under Ready to install.
    This offer is valid until January 31, 2018, after which time you will need to purchase a digital version of Minecraft."

    It appears that you will need to purchase the new version, as the upgrade offer has ended.
  9. Dakrkplayer2 Win User

    Cannot Get Minecraft Xbox One Edition For $5

    It must be the digital version of 360 version of the game. Disc version don't count for this upgrade.
Thema:

SUPPORT REQUIRED for Minecraft promotion to upgrade from Disc to Digital version with ...

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