support please help with rewards not getting in my account

Discus and support support please help with rewards not getting in my account in XBoX Rewards & Social to solve the problem; trying to find my redeemed point from rewards account. I don't see them anywhere hoping to get some help. got one at 10,000 and 5,000. anyway have a... Discussion in 'XBoX Rewards & Social' started by psychotech666, Mar 17, 2018.

  1. support please help with rewards not getting in my account


    trying to find my redeemed point from rewards account. I don't see them anywhere hoping to get some help. got one at 10,000 and 5,000. anyway have a great day.

    :)
     
    psychotech666, Mar 17, 2018
    #1
  2. Deposits aren’t going through

    I'm getting this message "Your deposits aren’t going through!"

    My account is up to date and I'm still not getting my deposit for my rewards.

    Can you please help me with this problem.

    Thanks
     
    DarkReaper V3, Mar 17, 2018
    #2
  3. BongsForLife
    BongsForLife Guest
    Not receiving proper rewards

    I noticed I'm not getting rewards for my achievements and I am also not getting rewards for renewing my gold either please help
     
    BongsForLife, Mar 17, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    support please help with rewards not getting in my account

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Mar 19, 2018
    #4
  5. XBLRewards8 Win User

    support please help with rewards not getting in my account

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  6. OpticRJames Win User

    cant redeem my microsoft rewards

    If you still encounter the same issue after doing the steps that I have provided. Please report it to the Rewards team through this link, https://support.xbox.com/en-US/help/account-pro....

    Click the "Get help" button then click the rewards support button.
  7. Smwutches Win User

    not getting my rewards please help

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.
  8. KINGSELT Win User

    not getting my rewards please help

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    from operation packages I have bought and pre-order of call of duty infinite warfare.
  9. KINGSELT Win User

    not getting my rewards please help

    from operation packages I have bought and pre-order of call of duty infinite warfare.
Thema:

support please help with rewards not getting in my account

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