Support? Not with Microsoft… Just trying to put some money on the kids account

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Ann, this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and neither your account, we can not specify the actual reason or accurately check this issue of this error when trying to make a purchase.

To effectively clarify this issue, it is necessary that you contact Microsoft support directly via chat, because only they can explain the reason for this increase in more detail.

This should be way easier. I am fuming trying to approve my kid some money to buy friggen Halo credits.

I have my kid $15 of Microsoft money and there is no direct way inside halo to use Microsoft money for Halo credits.

Lost for an hour in the tangled Microsoft universe of redirections!!!!

Definately put the kids on their own accounts. There is no way to block purchases from the adult account - no way to put in a password, and as the games come up as points, the kids have no clue what money they are spending.

Xbox / Microsoft staff would not issue a verbal warning over XBL. If that was the case they would have to have a member of staff monitoring every on-line game that was going. As for 3rd party, forget it.

Obviously just some stupid kids trying to frighten your children.

Contact xbox support to put your mind at rest.

Xbox just sucks I can't even use Microsoft account money which I just put in the account