suporte (Support)

Hey there Felipe,

Home Xbox switches are limited to five per year but you may also be eligible for an extra switch if needed.

You can take a look at the following support articles for more information on your Home Xbox Switches.

• Using Xbox Live Gold and Xbox Game Pass Ultimate sharing features on Xbox One
• How to designate an Xbox One console as your home Xbox

I hope this helps.

Hi Ewreenn,

Thanks for coming to the forums. We recommend using the guide created to either chat with support or request a call from support.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Hello GuilhermeMorais4,

Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Are you attempting to get in contact with the
Xbox Support Team? We'll provide steps explaining how to contact them. What is the issue that you are experiencing? The Xbox forums community are here to help resolve issues.
Are you experiencing the issue on an Xbox One, Xbox 360, Windows 10 computer or a mobile device? Be sure to let us know the results GuilhermeMorais4!

How to contact the Xbox Support Team:

1. Click the support team link we provided
2. Select Contact Us
3. Select Subscriptions & billing in the first drop down box
4. Select I can't redeem a code in the second drop down box
5. Select Next
6. Select Chat Online or Request a call

You would need to go to http://support.xbox.com/contact-us to request a call back.

Hey Marcos,

Thank you for reaching out. Before suggesting any troubleshooting, I'd like for you to clarify a few things for us. First, what was the error you received? Where exactly are you receiving said error? Hope to hear back from you soon!