Super Dungeon Bros preorder offer - Missing 15k points

Discus and support Super Dungeon Bros preorder offer - Missing 15k points in XBoX Rewards & Social to solve the problem; Hello, I preordered Super Dungeon Bros through the Microsoft Store, but I haven't received my 15,000 points for the Microsoft Store Pre-Order Offer.... Discussion in 'XBoX Rewards & Social' started by Xtowers, Nov 13, 2016.

  1. Xtowers
    Xtowers Guest

    Super Dungeon Bros preorder offer - Missing 15k points


    Hello,

    I preordered Super Dungeon Bros through the Microsoft Store, but I haven't received my 15,000 points for the

    Microsoft Store Pre-Order Offer.
    This game shipped for release on 10/31/16, and the points should have been pending within 15 days. Please credit my account with the 15k points. Thank you,

    X

    :)
     
    Xtowers, Nov 13, 2016
    #1
  2. skys7
    skys7 Guest
    Super Mario Bros! Oh wait, no... That's not right...

    Castle Crashers|Happy Wars|Super Dungeon Bros
     
    skys7, Nov 13, 2016
    #2
  3. Jon Dat Flindo
    Jon Dat Flindo Guest
    I got the same game twice

    In December I got a message from Xbox live with my November xbox quests reward. I got super dungeon bros, which I already owned through games with gold. Ok fine whatever. About an hour ago I get a message with my December reward and guess what I got? ANOTHER
    copy of super dungeon bros!!!! Can I please have something else?
     
    Jon Dat Flindo, Nov 13, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Super Dungeon Bros preorder offer - Missing 15k points

    Keep in mind that the points should show as pending about 15 business days after the game shipped. So the credits should show as pending about the end of this week.
     
    Smwutches, Nov 13, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Xtowers,

    Apologies for the inconvenience. We will adjust your account for completion of this offer. You should see the Credits pending by the end of next week.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Super Dungeon Bros preorder offer - Missing 15k points

    Hello Xtowers,

    Apologies for the inconvenience. We will adjust your account for completion of this offer. You should see the Credits pending by the end of next week.
  7. Smwutches Win User

    Super Dungeon Bros preorder offer - Missing 15k points

    Keep in mind that the points should show as pending about 15 business days after the game shipped. So the credits should show as pending about the end of this week.
  8. skys7 Win User

    Super Mario Bros! Oh wait, no... That's not right...

    Castle Crashers|Happy Wars|Super Dungeon Bros
  9. Darkhawk Ninja Win User

    15k points for preorder games

    Hi EinhornFaun06,

    I looked into this for you and, according to the Mission information at rewards.xbox.com , you need to preorder 3 games to receive the 15,000 points.

    ____________________________________________

    Hit Upvote if this Helps!
  10. Smwutches Win User

    15k points for preorder games

    You have to preorder 3 of the eligible games.
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Super Dungeon Bros preorder offer - Missing 15k points

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