Sumbody got my account suspended

Hi, Ernest! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear your account was suspended.

Unfortunately, this is not something I or other users on these forums can help with.

If you've been suspended from using certain features on the Xbox Network, the best thing to do is to sign in at [ https://enforcement.xbox.com ]. This is where you'll be able to see your account's standing, find more information on past and current enforcement actions, and possibly, submit a case review for your enforcement action.

• To see more information on your enforcement action:

- Select your account from the "Showing enforcements for" drop-down menu.
- Select your enforcement action.

* If your enforcement action is eligible for a case review, you can select "Submit an appeal".

• Please note that:

- Submitting a case review is the only way to get an enforcement action lifted.
- Not all enforcement actions qualify for a case review.
- Permanent console bans can't be lifted.
- Customer support is unable to assist you with bans or suspensions due to not having access to enforcement details.

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>"Sumbody got my account suspended"

To clarify, has this person gained access to your account? If so, please change your password and make sure your account's security information is both correct and up to date. You can do this by signing in to your Microsoft Account at: https://account.microsoft.com/security

Your security information can be found under "Manage how I sign in".

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Due to the nature of your query, I find it important to offer a friendly reminder that this is a public forum and personal information should not be posted here. Please make sure not to accidentally reveal any personal information in the form of text, pictures, or other media.

I'll be looking forward to your reply.
Best regards.

i have the same problem sumbody help

Hi there! Unfortunately Support agents will not be able to help you out with this issue. The only people who deal with this type of thing is the Enforcement Staff. Depending on your issue, please refer to one of the following links. Thank you!

For account suspensions, please post in
forums.xbox.com/.../41.aspx.

For console bans, please post in
forums.xbox.com/.../2366.aspx.

For "marketplace theft" issues, please read
forums.xbox.com/.../81653.aspx.

For general info on violations and penalties, please read
support.xbox.com/.../terms-of-use-conduct.

Yeah, I'm using another browser

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Sami

Sorry to hear that buddy, unfortunately customer support is unable to assist you with suspensions or enforcement actions.

They can’t discuss your account and don’t have access to enforcement details.

All enforcement cases need to be done on enforcement page https://enforcement.xbox.com/

May I know if you tried using another web browser to see if the issue persists?

Or if you have a VPN or antivirus software try disabling it temporarily