Subscribe to Live Gold on Child Account

Discus and support Subscribe to Live Gold on Child Account in XBoX on Consoles to solve the problem; How do I purchase a subscription to Xbox Live Gold for a child account? I tried to do it from the console on the child account in order to keep the... Discussion in 'XBoX on Consoles' started by GenXer, Jun 20, 2020.

  1. GenXer
    GenXer Guest

    Subscribe to Live Gold on Child Account


    How do I purchase a subscription to Xbox Live Gold for a child account? I tried to do it from the console on the child account in order to keep the screen name, but i get a message like, "You have to ask a parent to do that. We can't send a request."

    But I don't see a way to add it from the Family portal, either. I'd really like to keep her screen name if possible, which is why I was trying to do it from her account on the console.

    :)
     
    GenXer, Jun 20, 2020
    #1
  2. Emanuele Artusi Win User

    Subscribe to Live Gold on Child Account

    I do have a parent account on the console.
    Good.

    Now, normally after viewing the message you described ("You have to ask a parent...") a window should open to allow the parent to enter their profile password and proceed with the operation.

    For some reasons, if this does not happen, I advise you to deactivate (temporarily if you prefer) the authorization
    requirement for purchases in the Microsoft Store
    (you can scroll down to the section "Xbox One" for the steps to be done on the console; at the last step you will have to put "Off" and you can change it back to "On" once the subscription is enabled). In
    any case, you can adjust many other settings for family privacy from that section (see link) of the settings.

    Hope these steps help you solve the problem. If you have any further questions or details please reply, we are here to help.
  3. GenXer Win User

    Subscribe to Live Gold on Child Account

    I do have a parent account on the console.
  4. Emanuele Artusi Win User

    Subscribe to Live Gold on Child Account

    Hi GenXer,

    do you already have the parent account in the console?

    Let me know...
  5. Emanuele Artusi Win User

    Subscribe to Live Gold on Child Account

    There was nothing that allowed me to make the purchase after the message, but what I did do was allow purchases without requesting, and that was a resolution. Thanks for your help!
    I am very happy that you have solved your problem!

    Don't hesitate to ask more questions in the future, the community will help you.
  6. GenXer Win User

    Subscribe to Live Gold on Child Account

    There was nothing that allowed me to make the purchase after the message, but what I did do was allow purchases without requesting, and that was a resolution. Thanks for your help!
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Subscribe to Live Gold on Child Account

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