Submit button for privacy settings keeps erroring and saying "an unexpected error occured"...

Discus and support Submit button for privacy settings keeps erroring and saying "an unexpected error occured"... in XBoX Accessibility to solve the problem; I recently got my account compromised in Minecraft Java while playing a minigame and got all my stuff stolen, and the people who took it still have... Discussion in 'XBoX Accessibility' started by TJ J, May 8, 2023.

  1. TJ J
    TJ J Guest

    Submit button for privacy settings keeps erroring and saying "an unexpected error occured"...


    I recently got my account compromised in Minecraft Java while playing a minigame and got all my stuff stolen, and the people who took it still have access to my account. When I tried disableing multiplayer, the submit button does not work.

    :)
     
    TJ J, May 8, 2023
    #1
  2. NaerisYaeldrin Win User

    You cannot play online multiplayer because of how your account is set up

    There was no save button, just a submit button, and when I pressed it, “an unexpected error occurred.”
  3. WattyNuela Win User

    Submit button for privacy settings keeps erroring and saying "an unexpected error occured" how do I change my settings if the submit button keeps doing that?

    Hi TJ, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist you with this

    I'm sorry to hear that, If you think that your account has been compromised you can follow all the recommendations provided in this article
    https://support.xbox.com/help/account-profile/m...
  4. WattyNuela Win User

    Submit button for privacy settings keeps erroring and saying "an unexpected error occured" how do I change my settings if the submit button keeps doing that?

    If you already secured the account, may I know if you tried using a different web browser, device or a different Wi-Fi network to see if the same problem occurs?
  5. Fatih ahmadAzzubair Win User

    Help with privacy and online safety settings

    The issue/problem solved, I put another account with adult type in my family. So right now I can edit privacy and online safety setting. and after I finish, when I want to submit the change, the next problem appear.... error message show "An unexpected
    error occurred. Please try again later." Is always show after I click Submit button, even I wait for a moment. So, What I should do?

    I try with another account, and submit the privacy and online safety change, and its success without error message... I think my account had a problem... please help me
  6. Fatih ahmadAzzubair Win User

    Help with privacy and online safety settings

    The problem solve, I put another account with adult type in my family. So right now I can edit privacy and online safety setting. and after I finish, when I want to submit the change, the next problem appear.... error message show "An
    unexpected error occurred. Please try again later." Is always show after I click Submit button, even I wait for a moment. So, What I should do?

    I try with another account, and submit the privacy and online safety change, and its success without error message... I think my account had a problem... please help me
Thema:

Submit button for privacy settings keeps erroring and saying "an unexpected error occured"...

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