Stupid gamepass wont let me install a game..

Hello Ragathiel23,

Thank you for posting in the Microsoft Community.

I can see that you're experiencing issues with installing Conan Exiles on Xbox Game Pass for PC. It sounds like you may be encountering a parental control setting that is preventing you from downloading the game.



To resolve this issue, you can try the following steps:



1. Sign in to your Microsoft account on the Xbox website.

2. Go to the "Family" section and select "Manage family members."

3. Select your account and then select "Content restrictions."

4. Make sure that the "Apps, games & media" setting is set to "Allow."

5. Save your changes and try downloading the game again.

Please see: Manage app privacy settings on Xbox | Xbox Support



If this doesn't work, you can also try contacting Xbox support for further assistance. They may be able to help you troubleshoot the issue and find a solution.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

I got a error saying to sign in but im on my account that had the gamepass on it but it still wont let me play gamepass games and when i check the game is still on gamepass

Hi isaac jerez.



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Sincerely

Khou Sun

Microsoft Community Moderator

Hello isaac jerez,



Thank you for posting in Microsoft Community.



Based on the description you posted, it seems that you have an issue with Xbox wherein You are getting an error message "You already own this." When you try to buy a game pass again.

Let’s work together in finding the best solution to this issue.



For me to better understand the issue, I’d like to ask a few questions:

• On the account you're using to buy the game, are you able to see the transaction and license for it?

• Have you already tried to use a different browser to check if it has the same behavior?

• What device are you currently using for this purchase?



In the meantime, we would like you to try the steps provided down below:

Go to Microsoft account | Order history then check if it is already there. If not try making a purchase using a different method by using a PC, Xbox or just use a different browser to check if the issue still persist.



If the issue still persist, please let us know so we can continue our conversation about this matter.

We look forward to your reply,



Sincerely

Khou Sun

Microsoft Community Moderator