Students can't log into Minecraft Education app, message says unable to connect reset client.

Discus and support Students can't log into Minecraft Education app, message says unable to connect reset client. in XBoX Games and Apps to solve the problem; Minecraft Education app downloaded on school Microsoft laptops. Message when logging into Minecraft Education keeps saying unable to connect reset... Discussion in 'XBoX Games and Apps' started by DURACK Julia [Carine, Sep 18, 2023.

  1. Students can't log into Minecraft Education app, message says unable to connect reset client.


    Minecraft Education app downloaded on school Microsoft laptops. Message when logging into Minecraft Education keeps saying unable to connect reset client. Help! Students can't join each others worlds

    :)
     
    DURACK Julia [Carine, Sep 18, 2023
    #1
  2. Tomm_A Win User

    Students can't log into Minecraft Education app, message says unable to connect reset client.

    Hello DURACK Julia,



    Greetings!



    Thank you for posting in Microsoft Community.



    Based on the description, you are having issue connecting to Minecraft Education which is experienced by students. Let us check and see on what we can do to help resolve your concern in a timely manner.

    The issue you are describing here is in-game specific issue and best address to the game developer support team. Let us help you how to get there.

    If we may ask, are you the school I.T admin? Minecraft Education is managed by school I.T admin and is responsible for submitting a ticket for any issue related to the game. To submit a ticket request, click on the link below and fill out the form completely.


    We are positive that you’ll get more relevant information and best resolution to your concern.





    Sincerely,

  3. CarTzy Win User

    Minecraft education says “we were unable to connect you” when joining others’ world D:

    Hello silly cat555,

    Thank you for posting in the Microsoft Community.

    I understand that you have some questions or issues related to Minecraft Education. This is not something that we can assist you with directly, as Minecraft Education is a separate product from Xbox. However, you can find helpful resources and support from the Minecraft Education community, which is a dedicated platform for educators and students who use Minecraft in their classrooms. To access the Minecraft Education community, please visit Community | Minecraft Education. There, you can browse the forums, or submit a support request. I hope this information helps you resolve your issue.

    Have a great day!
  4. SwordofWhedon Win User

    Can't log into Minecraft Education

    You would need to contact your school IT for problems with their accounts
  5. siddh phegade Win User

    I AM NOT ABLE TO JOIN PREMIUIM SERVERS

    sure there are two types of messages

    1. Failed to authenticate your connection.

    2.You are not logged into your minecraft account . If you are logged into your minecraft account , try restarting your minecraft client.

    btw im able to join cracked servers perfectly fine

    just not premiuim servers
  6. THEOWENKILLER Win User

    Student discounts

    You are missing my point..

    If the student discount is not for educational purposes, why should students get the discount?

    If you say its for microsofts financial gain, surely the people out there earning money and with disposable incomes should get the discount, not students.
Thema:

Students can't log into Minecraft Education app, message says unable to connect reset client.

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