stuck on security screen?

Discus and support stuck on security screen? in XBoX on Consoles to solve the problem; I've had this Xbox for years and had no problems until a few months ago. Whenever I try to sign into my account, a window pops up saying 'Your account... Discussion in 'XBoX on Consoles' started by WhoseverLlama44, Dec 26, 2017.

  1. stuck on security screen?


    I've had this Xbox for years and had no problems until a few months ago. Whenever I try to sign into my account, a window pops up saying 'Your account needs to be more secure. This is the only way we can send you security codes:
    (my number)

    Can you get messages there?" and it's impossible to get past. If I press 'Yes, this one works', and add a new number or email, it says I need to verify it and when I do it doesn't register it. if I re-enter the number/email it still says I need to verify
    it. If I click 'Cancel', the window closes for a few seconds then opens back up. What do I do? (My gamertag is alyssakitt11)

    :)
     
    WhoseverLlama44, Dec 26, 2017
    #1
  2. Stuck in security loop

    Hmm.... I've never heard of a security info details change before, so this is new to me.

    What happens if you try and log-in here:
    http://account.live.com/


    Generally that is the link where you update security information yourself, can you sign-in or do you get an error?
     
    DigitalAssassin, Dec 26, 2017
    #2
  3. NH LionHeart
    NH LionHeart Guest
    Stuck in security loop

    I lost my old security info details so i requested a new one which takes 30 days. In the meantime it says I can continue to use my account however whenever I try to sign in I get stuck in a loop with the message 'Did you request a security info change'?
    I click 'Yes this was me'. Then I click 'Next' to continue using my xbox one account, but it throws me back to the 'Did you request a security info change'? page. Getting really annoyed with it. Anybody got any tips on how I can get on my xbox?
     
    NH LionHeart, Dec 26, 2017
    #3
  4. ich0
    ich0 Guest

    stuck on security screen?

    The verification servers are bugged. Verification emails aren't being sent in timely fashion, either
     
  5. ich0 Win User

    stuck on security screen?

    The verification servers are bugged. Verification emails aren't being sent in timely fashion, either
  6. LESBIHONEST Win User

    Stuck at add security screen

    It took over 10 minutes of loading but it came through. Thanks!
  7. Villanelle88 Win User

    Stuck at add security screen

    Nothing worked for me either. But I waited about 15min and then it came through. When I ticked the box to remember my password I had to wait again and then everything worked perfectly. So just wait 😁
  8. xotwodgaby Win User

    Stuck at add security screen

    None have worked for me šŸ˜”
  9. ChristianAkins Win User

    Stuck at add security screen

    What from this page worked fron you? I see a number of suggestions and none of them are working for me
Thema:

stuck on security screen?

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