Stuck on Halo 5 title screen with the message: Error authorizing user with Halo 5:...

Hi VenomousRoom232,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you are having issue with Halo 5 Guardians services. AS per description, you got an error that you will not be unable to access online modes. Let us check on this together and sort this out. We will assist you with your concern to help you back to gaming.

Let's start with either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

• Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.
  
• After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.
  
• Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type, you can follow the steps below:
  
  Settings > Network Settings > NAT type => It should be open.
  
• If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).
  
• perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox:
  
  Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.
  

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign into the account.

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you. The link: Troubleshoot your Xbox One network connection | Xbox Support

We hope it worked out well for you. If not, please reply back to this forum to let us know.

We will be glad to follow up and help you.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello VenomousRoom232,



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)





Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

Hello RichardChavez3,

I found this troubleshoot guide for matchmaking errors on Halo 5 Guardians. https://support.xbox.com/en-CA/games/game-titles/halo-5-guardians-multiplayer-troubleshoot

Halo 5 Forge is quite different from the Halo 5 game that is on console. There has been no talk on if Halo 5 will come to PC or be a play anywhere title.

[quote user="vG Ghostz"]

It's ok I saw it on a halo page his working on a unknown project which could be halo 5

[/quote]

Highly doubtful its Halo 5 seeing as how it has been announced to come out this year just doesnt have a title