stuck on "Choose how you look on Xbox" page

Discus and support stuck on "Choose how you look on Xbox" page in XBoX Accessibility to solve the problem; Whenever im trying to make an xbox account for this email, i get directed to the "Choose how you look on Xbox" page. No matter what username I put in,... Discussion in 'XBoX Accessibility' started by shrocat, Jul 11, 2023.

  1. shrocat
    shrocat Guest

    stuck on "Choose how you look on Xbox" page


    Whenever im trying to make an xbox account for this email, i get directed to the "Choose how you look on Xbox" page. No matter what username I put in, whenever I press the "lets go" button, i am not directed to any other page, and i am stuck in the same page where I can still interact with it.

    :)
     
    shrocat, Jul 11, 2023
    #1
  2. Francia J. Win User

    stuck on "Choose how you look on Xbox" page

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Are you on the Xbox console? If yes, please try on the website, go to https://account.xbox.com/profile.

    Also, if you're already on the website trying this out, kindly use a different device or a different browser.
  3. sudhanshu verma verm Win User

    stuck on "Choose how you look on Xbox" page

    How to unlock it in laptop
  4. Żuk Win User

    stuck on "Choose how you look on Xbox" page

    My partner has exactly the same problem. We have tried creating an account on xbox, computer, phones - same problem everywhere. I've been trying to contact XBOX support for a few hours now, but so far with no result.

    As far as I can see this is a problem present among other players too, there is a post on the XBOX Reddit where people are reporting exactly the same problem.

    I assume that the problem lies with Microsoft, but it is difficult to reach any tech support.
  5. rubyUJ Win User

    stuck on "Choose how you look on Xbox" page

    have you figured it out yet? because the same thing is happening to me
  6. Rostom L Win User

    Welcome to Xbox / Choose how you look page Broken.

    Hi there! I'll do my best to help.

    Have you already tried to create it using a different device or internet browser? I actually have seen few users having the same issue.

    If it does the same thing, there may be a temporary problem on their end. It would be best to wait and try it again at a later time.

    You could also report it through https://support.xbox.com/xbox-live-status > Report a service outage.

    Best regards,
Thema:

stuck on "Choose how you look on Xbox" page

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