Stuck at Captcha box while trying to create a new account

Discus and support Stuck at Captcha box while trying to create a new account in XBoX Accessibility to solve the problem; I was trying to create a microsoft account for my little sister, so i could buy Minecraft for her, but when doing it I always got stuck on the captcha... Discussion in 'XBoX Accessibility' started by _noriaki, Jan 26, 2025.

  1. _noriaki
    _noriaki Guest

    Stuck at Captcha box while trying to create a new account


    I was trying to create a microsoft account for my little sister, so i could buy Minecraft for her, but when doing it I always got stuck on the captcha box, specifically after completing it. I did it about 6 times until microsoft blocked me from creating an account with that email address for trying too many times. I couldn't find any problem of that kind while searching, the closest i found was caused by a Microsoft's server problem.

    :)
     
    _noriaki, Jan 26, 2025
    #1
  2. MARC-NY Win User

    Microsoft Captcha is literally impossible

    The Microsoft captcha to create a new account for Skype is STILL BROKEN! Today, it took literally 45 minutes to solve the captcha, Today, Sunday January 2.

    Issue 1: The captcha is impossible to solve. I tried three. The falling clocks, the rotating whatever, and finally the pick the Zebra. I know how pick Zebras - but it took 5 attempts before the Zebra captcha would work. It kept claiming the answers were wrong. They were not. The other captchas would not work at all - kept claiming my answers were wrong. Not only would they not work, but they were confusing and ridiculously difficult.

    Issue 2: Clicking the rotate captcha to get a different captcha does not work. I had to use another browser to get a new captcha. It tried in three places: In Skype itself (create new account), in Firefox and Chrome.

    GET YOUR ACT TOGETHER. It is ludicrous that it took 45 minutes to create an account.

    It is ABSURD to claim the captcha issue is fixed. It's fundamentally flawed and does not work. Shameful Microsoft.
  3. XBF - Amory Win User

    Microsoft Captcha is literally impossible

    Hello everyone,

    Thanks for coming to the Xbox Forum Community for support! We are currently aware of issues surrounding solving the captcha when creating new accounts from PC. We understand this also affects parents creating and connecting new accounts for their children.



    At the moment, a workaround is to use your mobile phone to create the account and complete the captcha, based on responses here and other forum threads with the same concern.

    Please let us know if this solves your issue in the meantime. If it does not, please continue to respond to this thread with any additional information that can help us.
  4. Dérek Augusto Win User

    Xbox Captcha Test

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    G0, Do you need to constantly create new accounts in order to play this game?

    Where does this captcha test appear?

    And what is your console model?
  5. twigheadtwighead Win User

    Microsoft Captcha is literally impossible

    The new Captcha is completely impossible
  6. WPAK Win User

    Issue while creating a new account

    Hi there,

    please try it via inPrivate/Incognito browsing (IE,Edge,Firefox via Ctrl+Shift+P and for Chrome use Ctrl+Shift+N) and try again.

    If that fails please try a different browser or even a dfferent device.

    Let us know the results
Thema:

Stuck at Captcha box while trying to create a new account

Loading...
  1. Stuck at Captcha box while trying to create a new account - Similar Threads - Stuck Captcha box

  2. Xbox Year Badge stuck, not updating

    in XboX Insiders
    Xbox Year Badge stuck, not updating: Hey everyone, I’m part of the Xbox Insider Program and I’ve just hit my 4-year mark using this account (been on xbox for 15 years), but my badge is still showing as 3 years. It hasn’t updated yet...
  3. B BUTTON STUCK and need help getting it unstuck

    in XboX Insiders
    B BUTTON STUCK and need help getting it unstuck: I spilled captain morgans rum on my controller and b button stays stuck down sometimes when I press it, any ways to fix this? submitted by /u/PabloDmenace [link] [comments]
  4. Xbox stuck on update since Feb 14? (insider)

    in XboX Insiders
    Xbox stuck on update since Feb 14? (insider): I’m enrolled in the Xbox Insider Program and have not received any system updates since February 14, 2026. My console is still running OS version 10.0.26100.7010 (xb_flt_2602ge.260212-1010), with...
  5. Stuck on Insider build (xb_flt 26100.4020) after SSD swap – OSU1 retail fails with...

    in XboX Insiders
    Stuck on Insider build (xb_flt 26100.4020) after SSD swap – OSU1 retail fails with...: Hi! My Xbox One X is stuck on an Insider/flight build and won’t accept the retail OSU1. Error codes: E101 00000503 80070003 and E102 (photo attached). On-screen OS version:...
  6. MFS 2024 Preview stuck on pending??

    in XboX Insiders
    MFS 2024 Preview stuck on pending??: I have tried to join the preview for sim update 4 beta. It’s stuck on pending. It then says “your registration change is taking a while to complete. Please check back later.” Why is this? It...
  7. To anyone stuck on update error 8B050033

    in XboX Insiders
    To anyone stuck on update error 8B050033: Try removing your console from the xbox insider hub app. Under settings manage devices. I run the app from a windows PC. Solved it for me submitted by /u/begottendaseptum [link] [comments]
  8. [Bug] Xbox app shows me “Playing” uninstalled games — presence stuck across multiple titles

    in XboX Insiders
    [Bug] Xbox app shows me “Playing” uninstalled games — presence stuck across multiple titles: Hi all, I’m hoping someone here can help or confirm if there’s a fix for this. On PC (Rog Ally Z1E), my Xbox app keeps showing that I’m playing games I’ve already uninstalled. It started with...
  9. I’m having a problem updating palworld version 0.7.54 I’m stuck on 0.7.5365.0 I can’t find...

    in XBoX Games and Apps
    I’m having a problem updating palworld version 0.7.54 I’m stuck on 0.7.5365.0 I can’t find...: Can not get version 0.7.5453.0 and I’ve done everything I can to get the update I can’t play with my friends it says versions are incompatible 91cefb8e-e339-4bf4-a161-f90a76bb84ce
  10. Xbox-App update stuck at 0% and cant delete gaming services to fix it

    in XBoX on Windows
    Xbox-App update stuck at 0% and cant delete gaming services to fix it: Hellu, my Xbox-app is stuck at 0% and to fix it I already opened Powershell and used the command: "get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers" but I only get the...