stuck at 25%

Discus and support stuck at 25% in XBoX Rewards & Social to solve the problem; i have been stuck at 25% of level 3 vip, just wondering why it hasn't moved after multiple purchases in 2 months time? thanks.... Discussion in 'XBoX Rewards & Social' started by L A Y 3 R S, May 4, 2017.

  1. L A Y 3 R S
    L A Y 3 R S Guest

    stuck at 25%


    i have been stuck at 25% of level 3 vip, just wondering why it hasn't moved after multiple purchases in 2 months time? thanks.

    :)
     
    L A Y 3 R S, May 4, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    stuck at 25%

    Hello L A Y 3 R S,

    When you completed the VIP Boost offer back in February, this raised your next level to be promoted to from 3 to 4. In a somewhat confusing coincidence, in March you spent exactly enough to be at 23% towards rank 4. Since you were at 23% towards rank 3 at
    the end of February, this made it appear like your progress had not moved, if you had not been checking on a daily basis. We can confirm that your MyVIP progress is being accurately tracked.
     
    XBLRewards8, May 4, 2017
    #2
  3. L A Y 3 R S
    L A Y 3 R S Guest
    stuck at 25%

    i have been stuck at 25% of level 3 vip, just wondering why it hasn't moved after multiple purchases in 2 months time? thanks.
     
    L A Y 3 R S, May 4, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    stuck at 25%

    Hello L A Y 3 R S,

    We responded to your post at (stuck at 25%).
     
    XBLRewards8, May 5, 2017
    #4
  5. XBLRewards8 Win User

    stuck at 25%

  6. XBLRewards8 Win User

    stuck at 25%

    Hello L A Y 3 R S,

    When you completed the VIP Boost offer back in February, this raised your next level to be promoted to from 3 to 4. In a somewhat confusing coincidence, in March you spent exactly enough to be at 23% towards rank 4. Since you were at 23% towards rank 3 at
    the end of February, this made it appear like your progress had not moved, if you had not been checking on a daily basis. We can confirm that your MyVIP progress is being accurately tracked.
  7. XBLRewards8 Win User

    stuck at 25 percent

  8. L A Y 3 R S Win User

    stuck at 25 percent

    they were id games like 20 dollars each, some5 etc. if the staff could please take a look. thank you.
  9. Murphs-A47006C9-2185 Win User

    stuck at 25 percent

    Keep in mind that pre-orders, in-game consumables, and subscription purchases do not qualify for MyVip. If you made eligible purchases and the MyVip % did not increase then the staff will have to review and see what the issue is.

    The staff works Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply.
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