Struggling to refund a dlc for deep rock galactic

Discus and support Struggling to refund a dlc for deep rock galactic in XBoX on Windows to solve the problem; I have never refunded anything on xbox though when I tried to refund the supporter upgrade on deep rock galactic it refused me because I apparently had... Discussion in 'XBoX on Windows' started by Marcus T Smith, Apr 2, 2024.

  1. Struggling to refund a dlc for deep rock galactic


    I have never refunded anything on xbox though when I tried to refund the supporter upgrade on deep rock galactic it refused me because I apparently had used all my refund requests. I would just like a refund because it was an accidental purchase

    :)
     
    Marcus T Smith, Apr 2, 2024
    #1
  2. Gerardo CG Win User

    Struggling to refund a dlc for deep rock galactic

    Hi there Marcus, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    If your refund has been denied, and you believe it's an error because you haven't requested any other refunds this year, please reply to the email you received informing you of the refund rejection. In your response, explain in detail the reasons why they should reconsider their decision and why you believe they should accept it. This is the only way to appeal the rejection and to get back in touch with the team that originally handled your refund request.

    In case you haven't received any email informing you of the refund rejection even after 24 hours, and after checking your spam/junk email folder, then I recommend reapplying for the refund using this alternative link:

    https://support.xbox.com/forms/request-a-refund

    If your refund is denied again this time, you should now receive an email informing you of the denial, as this is the only way they have to communicate this information when the refund is requested through that link. When you receive the email, respond to it as I mentioned before.

    Please note that in this public community forum, we are just players like you trying to assist and guide other players. This means we don't have access to other accounts or access to refund information of other users.

    Thank you for your understanding, and I wish you good luck.

    Kind regards,
    Gerardo.
  3. SammyVS Win User

    deep rock galactic

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    On your hard drive, there is a folder called ''WpSystem'', take ownership of the folder and rename it to ''WpSystem.old'', save and try downloading the game again.

    If the problem persists, follow this path, delete everything from the folder, restart your PC and try downloading the game again.

    Windows > serviceprofiles > networkservice > appdata > local>microsoft > windows > deliveryoptimisation > cache >
  4. Aboredape Win User

    what PC games are we playing

    Pyre

    Deep Rock Galactic

    FFXV Royal Edition

    A Plague Tale : Innocence
  5. The_Last_DJ Win User

    Deep rock galactic not Available

    Hello Seven! I'm Kris and I'd be happy to help you with your question.

    Have you tried going through the Microsoft store to see if you can get it that way?
  6. Cap Gustavo Win User

    Try for Free not Working

    They are addons (offers) for the Free to Play games.

    Deep Rock Galactic horewer isn't available for try it by the moment.
Thema:

Struggling to refund a dlc for deep rock galactic

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