Strike System

Hello Artem,

Thanks for the response.

Since only the Enforcement team can assist you with any enforcement action, we recommend you try to send a ticket to appeal or case review for your account penalty: Appeal a Ban | Activision Support.

For strikes, you need to use this: How to submit a case review | Xbox Support

Regards,

Hello Shis17,

Thank you for posting in Microsoft Community.

We're sorry to hear that you're having trouble with the strike system. Please note that Microsoft takes all reports seriously and investigates them thoroughly before taking any action. However, I understand that it can be frustrating when you feel like you're being unfairly punished.

This new system attaches strikes to every enforcement, ranging in severity based on inappropriate activity where you can view of their enforcement history. This gives you a better understanding of enforcement severity and the cumulative effect of multiple enforcements.

Source: Xbox Introduces Enforcement Strike System - Xbox Wire



If you believe that you have been wrongly suspended, you can appeal the decision by submitting an appeal to the enforcement team. They will be able to review your case and provide you with more information on why the suspension was issued. For this case, if you receive one from Activision team, please use this link- Appeal a Ban | Activision Support. Otherwise, for Xbox, please use this link: How to submit a case review | Xbox Support.

As customer support, we can't assist with suspensions or enforcement actions. Please take a moment to check these support articles for more details:

Enforcement strike system FAQ | Xbox Support

Xbox enforcement action FAQ | Xbox Support

Alternatively, you may try to use the voice reporting of Xbox for more fast and effective way of reporting - Xbox Launches New Voice Reporting Feature, Empowering Players with The Option to Capture and Report Inappropriate In-Game Voice Chats - Xbox Wire.

For new concerns, feel free to create a new thread - Create a new question or start a discussion.



Sincerely,



Microsoft Community Moderator

You can't contact support for .help. Support had nothing to .do with enforcement

You only have the option to file an appeal on the enforcement site that Kathy mentioned

The only way to get suspension or strikes if you retaliated in a way that breaks the rules

You do not know the results of your reports

I played in mw3, 5 strikes arrived, I wrote to support to appeal, the bot replies that I'm a fraud and a lot of points that don't even concern me, I didn't correspond with Niskim at all and I don't have a microphone, 15 days of online service block, it turns out if there are 3 strikes and there will be a ban for a year, that this is some kind of abuse of users, I don't even understand why it was blocked

and just being reported can receive a strike...

That's not how it works. You will never get a strike for just being reported. To receive a strike you actually need to break the community standards, This has not changed. Remember, by signing up for the service, you agreed to abide by these rules which are legally binding.

Again, you can read the full FAQ on the new system here Enforcement strike system FAQ