Strange text box appearing in Windows Store

Nope, that's really strange. Repairing and resetting the app doesn't cause this issue. I found that strange.

So, uninstalling it actually doesn't do nothing. Right?

And searching for the game inside Windows settings > apps and features > installed apps doesn't work as well?

Let's try this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

After that open PowerShell as administrator from the search box (or press Windows key + X and select powershell (Admin))

Then type this command and hit enter:

Get-AppxPackage -Name "Microsoft.WindowsStore" | Remove-AppxPackage

Finally restart your PC and install the Microsoft store running this command: (as administrator too)

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

I press a and the text box appears however I cant type or use the home key.

Are you able to press A in the text box that appears? Does that make the keyboard pop up on screen?

same trouble!and this has been lasted for 24 hours!!! I called them, and they said gonna solve it "shortly"....guess they r super busy ppl who just dont give a *** on us

Hi there,

When you say you tried entering the code online, which browser(s) did you try? Explore, Edge, Chrome, Firefox?

And you're going to this page (account.microsoft.com/.../redeem) to enter it online correct?

Report back and let us know.