Store unable to load individual game/app tiles

Are you sure the season pass downloaded? Go to My Games & Apps, highlight Trials and press Menu, then Manage Game. There should be a couple tiles there. Is Season Pass one of them? Hit A on that then confirm to download. After that, go to the Store and look
for the individual DLC packs, they should (hopefully) be free now.

Could you guys try to load these games from the Game and Apps tile, instead on the dashboard.

Hi there,

In the Store app there are tabs for different sections that you can move using the bumpers as a shortcut to move between them.

If you're talking about writing in the text box, the bumpers move around the characters when you are typing in words.

Moving your cursor or selector in the settings will need to be done with the thumbstick to individually move between the tiles.

If you are not trying to move from box to box or tile to tile what is it that you are trying to do specifically that worked for you before?

The Windows 10 update-in-place did not resolve the Xbox PC app issue. I uninstalled anything that said "Xbox" in front of it prior to running the update-in-place. It took about 25 minutes so not much time lost, and everything seems to be working fine as it did prior to the update-in-place. I then reinstalled the Xbox app from the MS Store which went fine, but no dice on the Xbox app. Same garbage "could not load content" tiles showing up in the app, and my Xbox game pass subscription does not load within the app. Even when I completely sign out of the Xbox app, those same garbage blank graphic tiles load when launching the Xbox app for PC.

Not sure where to go from here, but definitely not willing to do a format/reinstall just to get the Xbox and MS Store app working. I can only assume at this point that there's an issue going on with auth/tokens/account provisioning/etc. between that PC and Microsoft.

Its a case of the new apps being in your last played games, and the tiles for them aren't loading properly, I think.