Store purchase problem

Discus and support Store purchase problem in XBoX Sales and Promo to solve the problem; Hi. I've been trying to purchase the DoDonPachi Resurrection Black Label DLC. But I only get a "sorry, there was an issue, please try again later".... Discussion in 'XBoX Sales and Promo' started by Eaxis, Jul 22, 2018.

  1. Eaxis
    Eaxis Guest

    Store purchase problem


    Hi.

    I've been trying to purchase the DoDonPachi Resurrection Black Label DLC. But I only get a "sorry, there was an issue, please try again later". The problem seems to lie with this game because I've had no issues purchasing other games.

    Thanks,

    Alexander

    :)
     
    Eaxis, Jul 22, 2018
    #1
  2. Miss Ghidorah
    Miss Ghidorah Guest
    Problem making store purchases.

    Hi there,

    Sorry to hear about any frustration that may have caused. Unfortunately, we're unable to assist with purchasing issues here on the public facing forums. You will need to speak directly with phone or chat support for
    further assistance.

    Please let us know if you have any additional Xbox support questions! We're here to help. Store purchase problem :)
     
    Miss Ghidorah, Jul 22, 2018
    #2
  3. TheBodySurfer
    TheBodySurfer Guest
    Problem making store purchases.

    Upon selecting an item such as more GOLD the order process just stops and brings me back to the garage. Any help on this would be appreciated
     
    TheBodySurfer, Jul 22, 2018
    #3
  4. onyxishere
    onyxishere Guest

    Store purchase problem

    onyxishere, Jul 22, 2018
    #4
  5. Eaxis
    Eaxis Guest
    It was released in the EU (where I am) and Japan, so it shouldn't be a region problem, but it's a while since it was released so something might've changed on the back-end.
     
    Eaxis, Nov 3, 2018
    #5
  6. Eaxis Win User

    Store purchase problem

    It was released in the EU (where I am) and Japan, so it shouldn't be a region problem, but it's a while since it was released so something might've changed on the back-end.
  7. DominumStige Win User

    Purchases problems in the store

    Hi!

    Have you tried from the website or from the console? If you've tried console and it doesn't work, try to hold down the power button for 10 secs and try again. In this way you should solve.
  8. SammyVS Win User

    Problems with in store-purchase

  9. onyxishere Win User

    Store purchase problem

  10. denis97g Win User

    Purchases problems in the store

Thema:

Store purchase problem

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