"store experience update"

All xbox ones recieved a console update recently so its probably regarding that

Yes, it is an official update.

The UI would have changed due to a console update which was released a few days ago. As for the store experience update. That will just be an update for the Microsoft Store app. It is a separate update to the console one.

Hello, thank you for replying.

I am using a 2020 model Xbox One console. And I'm not sure how or when exactly the issue originated but I've had it for nearly a year.

The main issue I'm having is with this Store Experience Host not updating at all, it just stays at 0.

Since that's been happening I can still access the store but all games download halfway and then stop completely.

My NAT type says open and there are no error messages.

Hi Twistem,

You're welcome.

Thanks for the screenshot and details.

This once happen to the Xbox Insiders and an update and installation of the Xbox Console update plus the Microsoft Store update fixed the issue. However, if you have already tried to do that with no success, then please submit a report to Team Xbox. Please follow the steps below:

1. Install Report a Problem app from Microsoft Store in Xbox Console.
   
2. Press and hold the Xbox button, select Report a problem and select Report new problem.
   
3. Please provide additional info and diagnostics to your problem report by selecting Reproduce with advanced diagnostics. Otherwise select Continue with standard diagnostics.
   Note If you select Reproduce with advanced diagnostics, continue with the instructions that are found in the section “Report a problem with media tracing.”
   
4. Choose the most appropriate category and subcategory from each dropdown. If you’re not sure what to choose, make your best guess.
   
5. If you have a screenshot or game clip with your issue, ensure that Include screenshot or Include game clip is selected.
   
6. Enter a short title for your issue.
   
7. Enter a description of your issue. Consider the following questions when deciding what details to include:
   
   • What is the problem or unexpected behavior?
     
   • What steps did you take to encounter the problem?
     
   • What additional software, hardware, or accessories were you using when you encountered the problem?
     
   • Were there any specific error codes or messages you saw when you encountered the problem or behavior? If so, what did it say?
     
8. Select Submit. It can take several seconds for your problem report to send.
   

If you have further concerns kindly create a new thread using this link - Create a new question or start a discussion.

Regards,