stopped receiving xbox live reward points

RINSTA 06 · Oct 20, 2015

hi i have not been receiving my xbox live rewards since 3/12/14.is there a way you can fix this and i can get the points im owed thanks

:)

RJayl · Oct 20, 2015

Haven't received reward points/credits since 2014

Hi,

In need of help

I'm just wondering if there is a reason why I'm not receiving reward points for my purchases and activity on xbox live. I believe I have correctly set up my account, but 0 reward points says otherwise. It says I've been a rewards member since 2012 but I
have stopped receiving points from my purchases and activity since 2014 for a reason unknown to me. If you could look into my account and find the reason for this I would really appreciate that

Thanks.

ivorplayedallot · Oct 20, 2015

I stopped receiving Xbox live rewards

I have stopped receiving points about a year ago do they ask you to update your info on the my rewards page?

Smwutches · Oct 20, 2015

For help with the Rewards program, you'll need to post here -
forums.xbox.com/.../29.aspx

It also helps if you can post the offers you're missing credits from. In order to receive credits, your purchases/actions have to be eligible for a specific offer on the site or you need at least 1 star level in order to receive VIP rebates.

Smwutches

For help with the Rewards program, you'll need to post here -
forums.xbox.com/.../29.aspx

It also helps if you can post the offers you're missing credits from. In order to receive credits, your purchases/actions have to be eligible for a specific offer on the site or you need at least 1 star level in order to receive VIP rebates.

Daniel Breitschaft

Which Microsoft Rewards are you referring to? I live in Brazil and I am able to exchange the points received for the XBOX rewards I earn on Quests made in games, but I never received a physical reward.

Oraclea

Hi, note that unfortunately, you would have had to sign up for the rewards program in order to have received the rewards points at the time, and cannot receive them retroactively.

Additionally, Xbox Live Rewards has now merged into Microsoft Rewards. I'd definitely recommend checking it out- you can earn points for specific tasks and use those points to get prizes like gift certificates and Xbox Live Gold
memberships. For more information: https://rewards.microsoft.com/

ngocphi

No as there is no fix doing so is a violation of the ms rewards terms

and I'd be careful.too many of those you can receive a suspension from ms rewards

It's when you use a VPN or.redeem.points while.traveling outside your home country resulting in foreign points which lately you can receive a suspension for

If you are using a VPN stop it otherwise you will receive a suspension. If you use it too many times to earn points not for your region

If you aren't in an xbox live region and using a VPN or another region acocunt to redeem .it kn your Xbox it won't work

Roger C

Hi calumboo! Have you tried checking the Xbox Live Rewards page? You'll be able to check the status of points awarded and points pending? Try checking there to see if you ever received your points, or not. Here is the link:

www.xbox.com/.../rewards

stopped receiving xbox live reward points