stop autoplay

do you perhaps have network problems? you can check this under settings and then network. there you can also do various tests.

and then you could put the xbox through a power cycle once:

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

do you have instant on or full shut down mode?

Hi there,

In addition to suggestions in this thread, go to Settings > Disc and Blu-Ray and turn off auto play, for both options (you should see Disc and Blu-Ray).

From there, go back to My Games and Apps and make sure all your games are updated.

If you have a system update, you will be automatically prompted to manage the installation, which will need to be completed in order to connect to Xbox Live. If this does not happen, Navigate to Settings > System > Updates and Downloads. Alternatively, you
can simply press the Guide button and go all the way to the right, if there is a System Update available, it will be on the top of the list.

Hope this helps,

L

Which game was it? Did you choose to close it by pressing Menu button and then choose quit?

Does anyone have any info on how to just disable trailers from autoplaying?