Stolen Xbox Series S Console - Brainstorming Possible Recovery Options

CPUSavage5150 · Nov 5, 2021

What options could I use to either secure (lockdown), and/or trace my console, which was stolen from my home early in the morning on September 11, 2021? I have the serial number and such, but can this be of use somehow? Is there any way I can render the console useless to the thieves, failing other attempts to locate the console's physical location? The thieves linked a credit card to make a purchase in COD:Warzone, coincidentally while still using my Xbox Live Gamertag. The billing address is definitely not the address of these felonious gamers, but could I appeal to an Xbox Support Specialist team to uncover the IP address used when making this purchase from my console? That would be recorded somewhere wouldn't it? Any ideas would be of great importance to me in my endeavour to hopefully one day recover my long sought-after, and later awaited Xbox Series S console...

:)

ngocphi

Oh they can as proven cases of recovery before with ms help but HE can't take them

And yes police and ms took credit for them

One case lead to a drug bust in my hometown after the police searched the house for the console

It requires a police officer doing his job

There is a process just thenpolice has to start it

You cannot ask for private info for all ms knows you're trying to "SWAT" the other person

This is why only police officers can do it

We can't list the website because it gets us in trouble just ask your police officer handling your case

He will get the referral from xbox support if he has all his paperwork done properl

”SWATTing " someone has lead to deadly consequences

Obsessive Power

Hello.

I'm sorry this has happened to you, but no one on this forum can assist you any further in what you're asking.

An IP address does not give an exact geographical location, so even knowing what it is would be quite useless. Your console may have already been sold on anyway, and the current user may not even know they're in possession of a stolen console.

Change your account password now as prevent its further use and contact law enforcement. As long as you still know your account email and password, any purchases you made on your account will be available to download again when you get a replacement machine.

ngocphi

Contact.the police noone else.can locate that info

And no you aren't allowed ro ask for a geolocatiiin that's the job if the police

It requires a court order and a police officer would have to file

No-one can ask for.private info

And you should lock your account

CPUSavage5150

So, I have a method, but how can I get my console's current IP address at least. Even with that, I can hash out a pretty good idea of the actual location, whereas the as-of-yet 'unknown' thief is definitely someone that I know.. I just need to know who played COD:Warzone on my account on 09/13/2021. Or UFC on 09/13/2021. If I could maybe decipher something from the save game data synced to my Xbox Gamer profile. There's always a record kept, every saved game, every store purchase, there's even screen captures and recordings that were saved. Any thoughts on how I might first acquire, then decompile any of this data for analysis and possible extraction of useful data. I plan to be extremely thorough, but how might I get a copy of my save game files? And wouldn't I be legally entitled to a copy of the store purchase data? I know Google will let you download all the dirty details they record with every purchase. Microsoft has to have something similar...

SammyVS

I'm Samy an independent advisor. Welcome to the community. How are you?

The console does not have a system that can be used to trace, the IP the console connects to is network-assigned and is not accurate. Most of the time he just says the city. At this link are the steps that Microsoft recommends you take.

https://support.xbox.com/en-us/help/family-onli...

Stolen Xbox Series S Console - Brainstorming Possible Recovery Options