Stolen Credit Card Details

Discus and support Stolen Credit Card Details in XBoX Games and Apps to solve the problem; Does anyone know how to get Microsoft to respond to a request to investigate stolen credit card details? I purchased a game online from Microsoft Xbox... Discussion in 'XBoX Games and Apps' started by BrScIn, Apr 23, 2020.

  1. BrScIn
    BrScIn Guest

    Stolen Credit Card Details


    Does anyone know how to get Microsoft to respond to a request to investigate stolen credit card details? I purchased a game online from Microsoft Xbox using a credit card for the very first time despite holding the card for more than 12 months. Within
    a week the card was used for unauthorised charges with Deliveroo. In my opinion, there is a data breach at Microsoft. If you know of a way to reach the right person at Microsoft please let me know and be very careful with your data, especially credit cards.

    :)
     
    BrScIn, Apr 23, 2020
    #1
  2. denis97g Win User

    Credit card details stolen

    I'm not sure about this, but I believe you can contact support.xbox.com and see if they can refund your money.
  3. BrScIn Win User

    Stolen Credit Card Details

    Thanks for your reply and the important tips. The transaction was on my home WiFi and the Microsoft account has a unique password. I will take the opportunity to review other passwords I use for other services to ensure they are also unique.
  4. DapperCrane Win User

    Stolen Credit Card Details

    Hopefully you notified your credit card company first and foremost as they would be able to track the charge and reverse it somewhat more than Xbox.
  5. Albert X Win User

    Stolen Credit Card Details

    Here is the site to report possible vulnerabilities to Microsoft. I hope it helps.

    https://www.microsoft.com/en-us/msrc/faqs-report-an-issue?SilentAuth=1&wa=wsignin1.0
  6. BrScIn Win User

    Stolen Credit Card Details

    Thanks DapperCrane. I have reported the charge, cancelled the card and spoken with the fraud team at the issuing bank.
Thema:

Stolen Credit Card Details

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