Still waiting for my 50k points for switching from xbox 360 to xbox one s

ThiasJ · Nov 15, 2016

xbox rewards has a promotion: get 50k point if you switch from xbox 360 to xbox one. I recently bought me a xbox one s (13.10.), logged in with my xbox live account (18.10.), but nothing happened (according to the points). Do I need to register my console
at some point? or will it be send automatically? the faq says it should be assigned 2 weeks after shipping. thanks in advance!

:)

WOLVERINES1997 · Nov 15, 2016

Missing 50k points for upgrading to Xbox one s from Xbox one

I purchased an Xbox one s on November 24th and I am supposed to get 50k rewards points for upgrading to Xbox one s from Xbox one in the month of November or December. It has been over 30 days and still no 50k points. I called and posted here before and still
no help. Please contact me to correct this situation. Gamer tag . *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

SRX1364049401ID is the customer conversation number that verifies the 50k rewards I was promised customer service rep Eda P

WOLVERINES1997 · Nov 15, 2016

Missing 50k bonus rewards for upgrading to xbox one s from xbox one

Hello I bought an xbox one s on November 24th order number 12288940270. I am due for 50k bonus reward points for upgrading from xbox one but still do not see it in my account. My email for xbox is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and my gamertag is

XBLRewards8 · Nov 16, 2016

Hello ThiasJ,

Apologies for the inconvenience. We will adjust your account to reflect this purchase. You should see the Credits pending by the end of next week, at the latest.

XBLRewards8

Hello ThiasJ,

Apologies for the inconvenience. We will adjust your account to reflect this purchase. You should see the Credits pending by the end of next week, at the latest.

Lochenblue

I am also waiting on my 50k points for my One S purchase and both of my previous posts about this subject cannot be found anywhere on the forums.

Thanks for starting this, now we might be heard.

Anguis Rex

I'm going to brace you before the official response because I have had problems about the One S upgrade as well; you will not be eligible for the 50K points unless you already had an Xbox One and purchased another Xbox One S. Best of luck on the rest.

Elessar1191

Ah right, well I also saw the one about upgrading worth 30k reward points. I thought that was for current XB1 owners upgrading to XB1-S and the other that I mentioned worth 50k for 360 owners upgrading to a brand new XB1/XB1-S.

Not exactly their finest hour in clarity. Still I expect some points coming my way as the offer was the only reason I chose to upgrade and buy it direct from Microsoft - even if its the lower 30k amount.

Thanks for the heads up though.

XBLRewards8

Hello Lochenblue,

Apologies for the inconvenience. There was a delay receiving purchase information for the latter half of December from our MicrosoftStore.com team. After looking through our system, I see that we have now received this information, and are in the process
of loading your purchase for Rewarding. This means you should see the Credits pending in 1-3 days.

Still waiting for my 50k points for switching from xbox 360 to xbox one s