Still waiting for Gears of War 4 reward points from pre-ordering

Hello NaitoSan,

Apologies for the inconvenience. We will adjust your account for completion of that offer. You should see the Credits pending by the end of next week.

17/08/16 - Gears of War 4 Early Recruit Reward — Pre-Ordered Standard Edition Before 13/9 - 5.000 Credits

Hey there,

Thanks for linking the post! The Gears of War Ultimate Edition promotion was a promotion done back in 2015, before the Gears of War 4 pre-order promotion. While they are a little similar with the rewards, the two promotions are still different as the Ultimate
Edition promotion occurred well before Gears of War 4 was released. As I mentioned in the earlier reply, the Gears of War 4 console bundle included the codes inside the box.

For further information about the promotion you are posting in regards to, feel free to visit the

Gears of War 4 Pre-Order page.

"Physical copies of the game will come with codes for each of the four titles to download via Xbox Live. For those who purchase digitally, your codes will be sent via Xbox Live message – we’ll be sharing more information on digital distribution closer to
launch."

Hope this helps clear up the issue, apologies for any frustration this may have caused.

Hi,



If you've pre-ordered Gears of War 4 or even played any Gears of War title, you may receive a promotional item or game codes as part of the game launch.



Refer to this
link for more information regarding Gears of War 4 pre-order and promotion.

Keep us posted.

Hello kil23mc,

Pre-orders are not eligible for MyVIP. You received Credits for your purchase of Gears of War 4 due to a special offer we ran in September. That offer was unique in that it also rewarded purchases made previously to the offers release. Normally, pre-orders
are not eligible for MyVIP, and are only Rewarded via special offers, located on the MyMissions page.