Still not recieving my rewards

Discus and support Still not recieving my rewards in XBoX Rewards & Social to solve the problem; Hi, it's been more than 4 months since i last asked you to solve this issue, still not recieving rewarads... when can i expect a solution?... Discussion in 'XBoX Rewards & Social' started by JoakimPalm, Jan 12, 2017.

  1. JoakimPalm
    JoakimPalm Guest

    Still not recieving my rewards


    Hi,

    it's been more than 4 months since i last asked you to solve this issue, still not recieving rewarads...

    when can i expect a solution?

    :)
     
    JoakimPalm, Jan 12, 2017
    #1
  2. MasterBongRips
    MasterBongRips Guest
    Not receiving

    not recieving my rebate back for buying in store, not recieving rewards for completing quests
     
    MasterBongRips, Jan 12, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Still not recieving my rewards

    Hello ZenZombie117,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team since we are not able to fully access the database containing billable account information. While they have been able to provide fixed deposits, like your deposit a few months ago, at the
    current time we have not received an estimate on when this problem will be fully resolved. We apologize for the inconvenience.
     
    XBLRewards8, Jan 12, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Still not recieving my rewards

    Hello Helas82,

    Unfortunately, the team working on your deposit issue has not yet provided a resolution for the problem. While they are making progress on the data error, they have not yet told us when to expect a fix for the users affected by this issue. We apologize for
    the inconvenience that this delay is causing.
     
    XBLRewards8, Jan 12, 2017
    #4
  5. XBLRewards8 Win User

    Still not recieving my rewards

    Hello ZenZombie117,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team since we are not able to fully access the database containing billable account information. While they have been able to provide fixed deposits, like your deposit a few months ago, at the
    current time we have not received an estimate on when this problem will be fully resolved. We apologize for the inconvenience.
  6. XBLRewards8 Win User

    Still not recieving my rewards

    Hello Helas82,

    Unfortunately, the team working on your deposit issue has not yet provided a resolution for the problem. While they are making progress on the data error, they have not yet told us when to expect a fix for the users affected by this issue. We apologize for
    the inconvenience that this delay is causing.
  7. SparklyAuto Win User

    May xbox quests reward not recieved

    Hello i dont know whats happening with my reward it about mid month and still havent recieved it
  8. Mister Cazador Win User

    Quest Rewards still not recieved

    Hi there Mike, thanks for reaching out.

    We took a closer look into this and forwarded you more info about the Xbox Quest rewards to your Xbox Live message center so please take a look there and we hope that helps :)
  9. LegalDeadshot Win User

    Game Pass Quest Results

    Im 100% sure i completed the quest without fail

    Hey there,

    We understand, be sure to let us know if you're still missing your reward by the start of April as rewards are still being delivered through the month. Thank you.
    Ive still not recieved my $10 mystery box
Thema:

Still not recieving my rewards

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