still not got points

DarkKni9ht423 · Mar 23, 2023

I bought a game during the great new games spotlight punch card event and it is in the list of games on the menu on the first day of it I still not got the points from it

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Just a friendly reminder though that for Microsoft Rewards concern there is a dedicated team that handles them which is the Microsoft Rewards team.

To help you, please visit this link and click on "Get Help":

https://support.xbox.com/en-US/help/account-pro...

Miss Kleo

Hey Mr DrunkMeerkat! Before we go forward, can you confirm that you've checked all emails linked to your GT? Including your WLID but also your preferred and all spam, junk and trash folders? Let us know.

XBLRewards8

Hello xNastyxXxNatex,

We see that this is now displaying in your MyStatement. Again, apologies for the delay.

XBLRewards8

Hello xNastyxXxNatex,

We see that there was an issue with your previous adjustment causing it to not display visually on your statement. We are currently working on updating this manually. Apologies for the inconvenience.

Mister Gwyther

Thanks for the response Poptart! So I did some checking and I cannot find a record of the promotion you are describing. Can you confirm that you purchased this promotion through the Dashboard tile, or did you simply see a promotion, and then purchase a Gold
sub through the usual method? Did you see this promotion and then wait to purchase it? Please let me know, thanks!

still not got points