Still no resolution, this is just dreadful customer support

Discus and support Still no resolution, this is just dreadful customer support in XBoX Rewards & Social to solve the problem; Still no rewards depositing, why are these issues being ignored by Microsoft. I expect some kind of compensation for such dreadful customer support and... Discussion in 'XBoX Rewards & Social' started by Indiana-[xboxvenue], Jun 22, 2018.

  1. Indiana-[xboxvenue]
    Indiana-[xboxvenue] Guest

    Still no resolution, this is just dreadful customer support


    Still no rewards depositing, why are these issues being ignored by Microsoft. I expect some kind of compensation for such dreadful customer support and my constant emails reporting the issue without any kind of resolution being offered.

    :)
     
    Indiana-[xboxvenue], Jun 22, 2018
    #1
  2. DanglyPanther
    DanglyPanther Guest
    MLB.TV app problem

    I'm still having this issue, I contacted customer support and went through their list of suggestions, no resolution. It got bumped to their escalation team, no response from them yet.
     
    DanglyPanther, Jun 22, 2018
    #2
  3. NeddyMorai
    NeddyMorai Guest
    Matchmaking service alert.

    Ah the incredible matchmaking service alert that everyone has but no one at Xbox is acknowledging. Utterly dreadful customer service. Im not paying for a service Im not getting any longer. Shameful.
     
    NeddyMorai, Jun 22, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Still no resolution, this is just dreadful customer support

    Hello Indiana,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
     
    XBLRewards8, Jun 26, 2018
    #4
  5. XBLRewards8 Win User

    Still no resolution, this is just dreadful customer support

    Hello Indiana,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  6. Mister Beep Win User

    5 months of dealing with xbox customer support and still no resolution.

    Hey there,

    Very sorry to hear about the frustration this has caused. For assistance with repairs, we recommend reaching out to our phone team specifically to explain the issue again through our
    Contact Us page. If the issue persists after that contact, please Xbox Live message me the reference number you are given after that contact so we can take a look. You can message me by
    clicking the 'Message' button below this post.

    Thank you for your patience.
  7. SilentGamer895 Win User

    xbox one update fix/waiting for tier 3 support

    Sorry i couldnt find a resolution try calling customer support just to keep them on there toes.
  8. DanglyPanther Win User

    MLB.TV app problem

    I'm still having this issue, I contacted customer support and went through their list of suggestions, no resolution. It got bumped to their escalation team, no response from them yet.
  9. TheeRainman Win User

    A Random Prestige Token

    I got it just for paying for Elite? Well, wasn't that nice of them. :) Well, that just means I only need to prestige one more time to get that last custom class instead of two, which I dreaded. LOL
Thema:

Still no resolution, this is just dreadful customer support

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