still no points

Thanks for the response Poptart! So I did some checking and I cannot find a record of the promotion you are describing. Can you confirm that you purchased this promotion through the Dashboard tile, or did you simply see a promotion, and then purchase a Gold
sub through the usual method? Did you see this promotion and then wait to purchase it? Please let me know, thanks!

Thanks for getting back to me .....yes I check emails everyday and empty spam folder ....nothing from you guys as of yet . Does your system show as emailed ?

Hello BOOBMYST,

Unfortunately, the error that is occurring which is preventing your deposit is occurring on a database that is not within our program. This database contains the information on your billable accounts. When our deposit process queries this database, an error
occurs that prevents this database from returning with your billable account for your deposit. Since we need that account to know where to place your deposit, our deposit process throws an error and aborts, rather than dump your deposit in a unreachable, unknown
account. This means that we are wholly dependent on the team tasked with this issue in providing their resolution. Since this error prevents billable account information from being transmitted, any user input you put in will not be sent to us because of the
error, and since this database is not under our control, we cannot directly work on the resolution ourselves. Therefore, we must wait for this team to provide their fix for the problem. While we are actively searching for alternative methods within our power
to provide, we will ultimately require a resolution from this other team to concretely resolve this issue. Again, we apologize for the inconvenience. While our recent inquiries into progress on this issue have been positive, we have still not yet been provided
with an estimate on when to expect this issue to be solved.

Hey SaveThePoptarts, I'm afraid as Mister Gwyther said, there was not a promotion with these details running on the date you made your subscription purchase. There was a Call of Duty banner similar to the points promotion running which might have been what
you clicked through. I'm sorry for the confusion and any frustration!

I have checked/re-checked all of my e-mails and all of their junk, spam, and trash folders. There is no code to be found.

I am positive that I have not received the code yet.