Still no GEMS for Birthday!

Discus and support Still no GEMS for Birthday! in XBoX Rewards & Social to solve the problem; Hallo. I had/my birthday was in March 7th but i still have not recieved a birthday e-mail and gems for it. A fiew days after the 7th i checked my... Discussion in 'XBoX Rewards & Social' started by Brainpicker25, Mar 17, 2018.

  1. Brainpicker25
    Brainpicker25 Guest

    Still no GEMS for Birthday!


    Hallo.

    I had/my birthday was in March 7th but i still have not recieved a birthday e-mail and gems for it. A fiew days after the 7th i checked my rewards and noticed that i still miss the BDay reward, but recieved the reward to be 6 years a XBLRewards member and
    the reward came fast. I checked my MS Profile to get sure my BD-date is correct. It was not, the day was wrong it was March the 6th not the 7th so i chaged it to the rigt date rigt away. Maybe this is the isdue why i have not recieved a BDay reward, but even
    if the Bday date was wrong, shouldnt i get the reward anyway?! PLEASE help me with this because i am really was looking forward to get XBLRewads but this is somehow a big downer for me. THX

    :)
     
    Brainpicker25, Mar 17, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    No Birthday Rewards last years?

    Hello Brainpicker25,

    We only recently re-introduced Birthday Gems with the creation of Gems in October. For the past few years, we have not given Credits for Birthdays. Since your birthday that you have input in your Xbox is not this month, you have not received Birthday gems.
     
    XBLRewards8, Mar 17, 2018
    #2
  3. Smwutches
    Smwutches Guest
    If they still sending the birthday gift? If it possible a Forza Horizon 3 Car pass?

    If the rewards pogram is still available in your area, you would receive gems for your birthday. They've never sent games or DLC.
     
    Smwutches, Mar 17, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Still no GEMS for Birthday!

    As support stated in your last thread - No Birthday Rewards last years? - the birthday you entered when you created your account
    was not entered for this month. So you won't receive one this month. Your birthdate is determined by what you entered when you created your Xbox account, not the date of your Microsoft account. Once an account is created, it is not possible to change the birthdate
    you entered.
     
    Smwutches, Mar 17, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Brainpicker25,

    We only recently re-introduced Birthday Gems with the creation of Gems in October. For the past few years, we have not given Credits for Birthdays. Since your birthday that you have input in your Xbox when you created your account is not this month, you
    have not received Birthday gems.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Still no GEMS for Birthday!

    Hello Brainpicker25,

    We only recently re-introduced Birthday Gems with the creation of Gems in October. For the past few years, we have not given Credits for Birthdays. Since your birthday that you have input in your Xbox when you created your account is not this month, you
    have not received Birthday gems.
  7. Smwutches Win User

    Still no GEMS for Birthday!

    As support stated in your last thread - https://forums.xbox.com/en-US/thread/27d91320-4ca3-4881-8178-75f32be2639a - the birthday you entered when you created your account
    was not entered for this month. So you won't receive one this month. Your birthdate is determined by what you entered when you created your Xbox account, not the date of your Microsoft account. Once an account is created, it is not possible to change the birthdate
    you entered.
  8. XBLRewards8 Win User

    No Birthday Rewards last years?

    Hello Brainpicker25,

    We only recently re-introduced Birthday Gems with the creation of Gems in October. For the past few years, we have not given Credits for Birthdays. Since your birthday that you have input in your Xbox is not this month, you have not received Birthday gems.
  9. Smwutches Win User

    If they still sending the birthday gift? If it possible a Forza Horizon 3 Car pass?

    If the rewards pogram is still available in your area, you would receive gems for your birthday. They've never sent games or DLC.
  10. XBLRewards8 Win User

    Birthday rewards

    Hello ThiagoSantos97,

    Your event in October was your Xbox Live Rewards Anniversary, not your Birthday. Since Gems were only created in October, it would not be possible to award them for activity before they existed. We see that both the Anniversary and Birthday Gems were claimed
    successfully, and listed as such on your MyRewards Gem statement.
Thema:

Still no GEMS for Birthday!

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