Still no Dolby Atmos for my Onkyo TX NR797

This is the exact thing that is happening to me, I have the Onkyo TX-NR797 and i cannot get it to do dolby on games, The Onkyo i had previously did it no problem. Called Xbox..that was a waste.

Well thats good news. Any idea when its supposed to be released and what do the notes say?

Im on the lowest ring so id expect it to be the next round of updates

If you're not using a 4k tv or projector, that does create issues as only some apps and such encode atmos in 4k displays...

No - I have

Roku Ultra->Onkyo 797 (Inputs) and

Onkyo 797 (Main output)-> Optoma UHD 50 (4k projector) connected in that sequence.

Do you have connected the Xbox One X directly to your Onkyo receiver or you have connected the console to the TV and use HDMI ARC for the receiver?

Yes directly to my receiver

Hey. I had purchased an Onkyo TX-NR797 just before Christmas and it wouldn't stream atmos from my Xbox One X nor Netflix atmos movies from my Apple TV. I had update the firmware during the initial setup and I'm strongly thinking that's the issue. After playing
around with it for over a week, I had it exchanged. I was in a back and forth email conversation with Onkyo support to no avail. I didnt upgrade the firmware on the replacement unit and had no issues with atmos. I have an older Onkyo atmos receiver downstairs
and have no issue with atmos, nor with the Onkyo TX-NR777 which I recently sold. After communicating with Onkyo yesterday, i decuded to upgrade the firmware to the latest version (R113-0304-1131-0026). Now atmos isn't working with the Xbox One X but serms
to work ok with the Apple TV, where the previous receiver did not. I don't think it's the Xbox, but some to do with the latest firmware. Wish there was a way to downgrade. I connected my Xbox One S from downstairs to the TX-NR797 and still no atmos. Disappointing,
for I've used nothing but Onkyo over the years. I read elsewhere online where owners couldn't get any atmos devices to output atmos from the receiver. With other Onkyo receivers working fine and the TX-NR797 working piror to the firmware update, this eltells
me that the receiver is the problem, not the Xbox. Please contact Onkyo support and report this issue. The person whom I was communicating with said they never heard of the problem and that the unit may have to he sent in for service. Really?? He/she stated
they do not work in the engineering department and can't confirm nor deny if they're aware of or looking into it. Wish there was a way to downgrade the fw. You could on older models with older firmware versions thrught the web interface. I look forward to
your input and a fix from Onkyo. Cheers!