Still no codes provided for the Quantum Break pre-order offer.

Discus and support Still no codes provided for the Quantum Break pre-order offer. in XBoX Sales and Promo to solve the problem; Hi there Xbox, my previous thread was locked so I wasn't abler to reply in that thread. It has now been 16 days and still no codes. I was asked to... Discussion in 'XBoX Sales and Promo' started by Landrey, Apr 16, 2016.

  1. Landrey
    Landrey Guest

    Still no codes provided for the Quantum Break pre-order offer.


    Hi there Xbox, my previous thread was locked so I wasn't abler to reply in that thread. It has now been 16 days and still no codes. I was asked to post back after 16 days if I still had not received the codes.

    :)
     
    Landrey, Apr 16, 2016
    #1
  2. TheRoyalKeeper
    TheRoyalKeeper Guest
    Day 13 and I still wait for my Codes (Quantum Break)

    My Problem is that I pre order Quantum Break and I still wait for my Codes. I don´t have any Code no Alan Wake American Nightmare, Alan Wake or Quantum Break for Win 10.
     
    TheRoyalKeeper, Apr 16, 2016
    #2
  3. HAIRY ARMPIT5
    HAIRY ARMPIT5 Guest
    Hello i pre ordered quantum break but didnt recieve codes for alan wake contacted xbox support and they asked me to contact you

    No codes for alan wake after quantum break pre order
     
    HAIRY ARMPIT5, Apr 16, 2016
    #3
  4. bowski477
    bowski477 Guest

    Still no codes provided for the Quantum Break pre-order offer.

    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations. Official forum support will return on Monday.
     
    bowski477, Apr 16, 2016
    #4
  5. Mister Quimby
    Mister Quimby Guest
    Hey there Landrey!

    As Bowski stated above, the appropriate teams are looking into the the issue. All eligible users will receive an Xbox Live message with further information.

    Thank you for your patience!
     
    Mister Quimby, Nov 3, 2018
    #5
  6. bowski477 Win User

    Still no codes provided for the Quantum Break pre-order offer.

    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations. Official forum support will return on Monday.
  7. Mister Quimby Win User

    Still no codes provided for the Quantum Break pre-order offer.

    Hey there Landrey!

    As Bowski stated above, the appropriate teams are looking into the the issue. All eligible users will receive an Xbox Live message with further information.

    Thank you for your patience!
  8. Mister Beep Win User

    Did not receive Quantum Break Windows 10 Code

    Hey Rookboom,

    Where did you purchase Quantum Break? In order to qualify for Quantum Break on Windows 10, you would have needed to pre-order through the Xbox Store or redeem a Quantum Break code before April 4th, 2016.

    If you got a code for Quantum Break on Xbox One and redeemed after April 4th, 2016, I'm afraid you do not qualify for this offer.

    Keep us posted!
  9. Mister Beep Win User

    Haven't received my Quantum Break windows 10 code

    Hey there,

    Unfortunately the Windows 10 version of Quantum Break is only included with digital pre-orders, Quantum Break on Xbox One codes redeemed by April 4th 2016, and with Quantum Break Xbox One bundle's purchased in US, UK, and Canada. For more information, please
    check out the Quantum Break on Windows 10 FAQ.

    Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
    last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM Pacific Time. Windows
    10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59 PM Pacific Time.) For
    Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.
  10. Mister Beep Win User

    Quantum Break Pre-Order never received Alan Wake American Nightmare and Quantum Break PC code

    Pre-ordering a code to redeem the digital version of Quantum Break through the Xbox Store before the launch of Quantum Break (which was April 5th, 2016) would have included the digital pre-order bonuses. However the disc version would not have been eligible.

    Again, sincere apologies for any frustration this may have caused. For more information, check out the
    Quantum Break on Windows 10 FAQ. I'll quote the relevant piece below:

    Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
    last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM
    Pacific Time. Windows 10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59
    PM Pacific Time.) For Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.
Thema:

Still no codes provided for the Quantum Break pre-order offer.

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