still never got my $5 Visa® Prepaid Card =(

Discus and support still never got my $5 Visa® Prepaid Card =( in XBoX Rewards & Social to solve the problem; hi i redeemed it on 05/16/2018 Visa® Prepaid Card but never got it yet =( i have posted 8 days ago about this and u replied Apologies for the... Discussion in 'XBoX Rewards & Social' started by taellon, May 31, 2018.

  1. taellon
    taellon Guest

    still never got my $5 Visa® Prepaid Card =(


    hi i redeemed it on

    05/16/2018 Visa® Prepaid Card but never got it yet =( i have posted 8 days ago about this and u replied

    Apologies for the inconvenience. We have escalated this issue to our Vault team to investigate.

    i never gotten a email or anything sence then =( does that mean my points are gone and so is my visa gift card lol

    :)
     
    taellon, May 31, 2018
    #1
  2. taellon
    taellon Guest
    never got my $5 Visa® Prepaid Card

    been almost 15 days sense i posted any update on the $5 visa card?

    ty
     
    taellon, May 31, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    never got my $5 Visa® Prepaid Card

    Hello taellon,

    Apologies for the inconvenience. We have escalated this issue to our Vault team to investigate.
     
    XBLRewards8, May 31, 2018
    #3
  4. N3w2xbox
    N3w2xbox Guest

    still never got my $5 Visa® Prepaid Card =(

    I put up a post about a $10 prepaid visa card i purchased on the same day as you and they haven't looked into it yet so either a lot of people are having the same problem or they are waiting until june 15th to screw people over with the points.
     
    N3w2xbox, May 31, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hey taellon,

    We have looked into the current status of your ticket for this issue, and unfortunately have not received any new information from our Vault team. Please wait for us to receive an update from that team while they investigate your account. We will update
    you on any new developments on the thread associated with your ticket, which we see is (never got my $5 Visa® Prepaid Card).
    Unfortunately, since the Vault is operated with another team, we must wait for their investigation since we cannot access their resources directly. Again, we apologize for any inconvenience caused by the delay.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. N3w2xbox Win User

    still never got my $5 Visa® Prepaid Card =(

    I put up a post about a $10 prepaid visa card i purchased on the same day as you and they haven't looked into it yet so either a lot of people are having the same problem or they are waiting until june 15th to screw people over with the points.
  7. XBLRewards8 Win User

    still never got my $5 Visa® Prepaid Card =(

    Hey taellon,

    We have looked into the current status of your ticket for this issue, and unfortunately have not received any new information from our Vault team. Please wait for us to receive an update from that team while they investigate your account. We will update
    you on any new developments on the thread associated with your ticket, which we see is (http://forums.xbox.com/en-US/thread/9c874cc3-420d-4154-a026-6e0adc808e15).
    Unfortunately, since the Vault is operated with another team, we must wait for their investigation since we cannot access their resources directly. Again, we apologize for any inconvenience caused by the delay.
  8. taellon Win User

    never got my $5 Visa® Prepaid Card

    Hello ,

    Apologies for the inconvenience. We have escalated this issue to our Vault team to investigate.
    ok ty =)
  9. taellon Win User

    never got my $5 Visa® Prepaid Card

    been almost 15 days sense i posted any update on the $5 visa card?

    ty
  10. XBLRewards8 Win User

    never got my $5 Visa® Prepaid Card

    Hello taellon,

    Apologies for the inconvenience. We have escalated this issue to our Vault team to investigate.
Thema:

still never got my $5 Visa® Prepaid Card =(

Loading...

  1. still never got my $5 Visa® Prepaid Card =( - Similar Threads - still never got

  2. My account has never been apart of a Microsoft family thing but yet i still need to ask...

    in XBoX Accessibility
    My account has never been apart of a Microsoft family thing but yet i still need to ask...: So I bought game pass on my pc from a gift card i had gotten, but when i downloaded a game that came with it (Hell let Loose) i found to my dismay that i was unable to play due to some sort of...

  3. Never changed gamertag but still have to pay?

    in XBoX Accessibility
    Never changed gamertag but still have to pay?: I am 99.9% sure that I have never changed my gamertag, however it still says I need to pay $10 to change it. Aren’t I supposed to get a free change? If so, how do I see when I changed it and what...

  4. I have never changed my name and it still making me pay

    in XBoX Accessibility
    I have never changed my name and it still making me pay: Please let me change my gamer tag I have never changed it and it's making me pay 431aba4e-cbca-4b9c-bf47-3a9f669c6c1b

  5. I never migrated my Mojang to Microsoft, can I still play?

    in XBoX Games and Apps
    I never migrated my Mojang to Microsoft, can I still play?: Hello, I was just asking this question as I just tried to load up "Badlion" for the first time in a while and it had said that I needed to migrate. I searched it up but it seems to of closed. So...

  6. I have never changed my xbox gamertag before yet it is still making me pay. What do I do?

    in XBoX on Windows
    I have never changed my xbox gamertag before yet it is still making me pay. What do I do?: It says I have to pay the fee but I have never changed my gamertag before. I made the account years ago and now I find it embarrassing. Please help! 19d4f6f5-9a48-4edd-b0a7-07059b450ea2

  7. I've never changed my gamertag, but somehow they still charge me if I want to change it...

    in XBoX Accessibility
    I've never changed my gamertag, but somehow they still charge me if I want to change it...: I've created my xbox account back in the day just to play Minecraft. I never thought I would buy an Xbox, so I just took a stupid name. Yet here we are, I've bought an xbox like a year ago and now...

  8. Is Alpha Still Invite Only? I'm Able to Select Alpha But Was Never Invited?

    in XboX Insiders
    Is Alpha Still Invite Only? I'm Able to Select Alpha But Was Never Invited?: One day while poking around in The insider app I saw Alpha was an available choice. So I changed the alpha and it worked. I thought Alpha was supposed to be invite only and I don't remember...

  9. Hey Microsoft. Still never received my 3 BONUS Months Of Gold during the Promotion

    in XBoX Sales and Promo
    Hey Microsoft. Still never received my 3 BONUS Months Of Gold during the Promotion: Hello again. I’m still waiting to hear back about my 3 Bonus Months Of Gold I never received. You guys usually hook me up whenever there is an issue that happens on your end. The Person Jessa I...

  10. I've never changed my Xbox Live Gamertag before but i'm still being charged for it.

    in XBoX on Consoles
    I've never changed my Xbox Live Gamertag before but i'm still being charged for it.: So let me clear some things up: I've had my XBL account for over eight years. My Gamertag is wholly original, I did not get it from one of those gamertag generators. I've never changed my...