Still missing my reward points

YorkshirePud41 · Nov 8, 2016

Hi

Bought the xbox one s Battlefield console on the 19th of October (14 business days ago) and used the promo code for the 50,000 points but I still haven't received them. Where are they?

:)

FeignedLotus184 · Nov 8, 2016

Missing Live Subscription & Rewards Points

So I used my Bing rewards points to purchase a Xbox Live Gold subscription . I haven't received the subscription and my rewards points are still missing. Help

awesomedudeomg · Nov 8, 2016

Missing Microsoft Points?

Still missing 40 Microsoft points from Xbox Live rewards and 100 from Bing Rewards.

XBLRewards8 · Nov 9, 2016

Hello YorkshirePud41,

Apologies for the inconvenience. We will adjust your account for completion of this offer. You should see the Credits pending by the end of next week, at the very latest.

XBLRewards8

Hello YorkshirePud41,

Apologies for the inconvenience. We will adjust your account for completion of this offer. You should see the Credits pending by the end of next week, at the very latest.

DJ Widget74

@ Miss Kleo, Yes I still need help. I still have not received any emails, or notification about my reward points. I have checked my rewards account as well. No Pending rewards or anything.

XBLRewards8

Hello kubson,

Apologies for the inconvenience. Thanks for your patience, and for following up with us. We will adjust your account to reflect this purchase, and you should see the Credits pending by the end of next week.

XBLRewards8

Hello Dark Collateral,

Purchases must be made during the offer in order to be eligible for an offer. We cannot award purchases toward an offer that were made before the offer existed. Since your purchase of Call of Duty was made before the offer period, it was not eligible, as
stated in the FAQ:

How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

Earn 15,000 Rewards Credits and 5 MyVIP Gems when you pre-order three eligible (see descriptor in next question) digital Games on Demand titles in the Microsoft Store between October 1, 2017 00:00 UTC and December 31, 2017 23:59 UTC. You must pre-order
each game before its shown release date to qualify. Please note that retail Microsoft Store purchases do not apply. Please visit http://www.worldtimeserver.com or another world time
database to determine local time.

XBLRewards8

Hello ShadowDragonX18,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your 15,000 Credit event occurred on the 4th of this month, it was not deposited. You should expect your Credit events on the 4th to be deposited at the end of the month. We have already adjusted your Credits for the missing star,
which is why you have 3 Credit events of MyVIP Gold 2 dated on November 30th.

Still missing my reward points